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June 3, 2009 11:35 AM PDT

Norton can't block Bing porn

by Larry Magid
  • 25 comments

As a followup to my post from Tuesday about the ability for someone to view porn from within Bing, I just heard from a Symantec spokesperson that the company's Internet monitoring and filtering service, OnlineFamily.Norton (review), can't yet prevent Bing users from searching sexually explicit terms for Web sites or videos. The company plans to add Bing to its protected search engines in the next release. Other major search engines, including Google, are covered by the software's SafeSearch feature.

In the meantime, Symantec recommends that parents use OnlineFamily.Norton to block access to all of Bing--which isn't particularly good for Microsoft.

OnlineFamily is a free Windows and Mac application that can be used to block sites and monitor a child's online behavior. Unlike some Internet-monitoring programs, it doesn't operate in stealth mode so, if parents use that feature, kids know that their Web activities are being watched.

Because Bing plays videos within its own site and doesn't require the user to click through, checking the browser history or using monitoring programs like OnlineFamily would only show that they visited Bing.com, not what videos they watched from within the site.

Originally posted at Safe and Secure
Larry Magid is a technology journalist and an Internet safety advocate. He's been writing and speaking about Internet safety since he wrote Internet safety guide "Child Safety on the Information Highway" in 1994. He is co-director of ConnectSafely.org, founder of SafeKids.com and SafeTeens.com, and a board member of the National Center for Missing & Exploited Children. Larry's technology analysis and commentary can be heard on CBS News and CBS affiliates, and read on CBSNews.com. He also writes a personal-tech column for the San Jose Mercury News. You can e-mail Larry or follow him on Twitter @larrymagid.
April 22, 2009 9:00 PM PDT

Norton Online Family to leave beta, remain free

by Seth Rosenblatt
  • 4 comments

Editors' note: In the original version of this blog, we used the beta name for this product. The official name is OnlineFamily.Norton.

Back in February, Symantec debuted a new security program that sought to help parents talk to their kids about how they use the Internet. OnlineFamily.Norton has been a free beta since then, but this Monday at midnight, the program will leave beta and remain free at least until the end of 2009. The program was originally called Norton Family Online.

OnlineFamily.Norton makes your child's surfing habits available from any browser.

(Credit: Symantec)

This parental control suite provides parents with an interesting and possibly unique approach to online child safety. OnlineFamily.Norton does provide a blacklist, boilerplate for most parental control software. However, the suite offers more than just an On/Off switch, and provides tools that encourage communication between parents and their children.

There's a wide range of control over what sites a child can access. The restrictions can vary from a strict no-access policy that can block specific sites and site categories, to a more lenient notification e-mail sent to the parents when the child visits sites that parents merely want to be warned about. On the child's side, kids are given the option of e-mailing their parents when they're blocked--if the parents allow those e-mails in the first place.

Jody Gibney, product manager for OnlineFamily.Norton, said, "We want to encourage a different philosophical approach, encouraging parents to talk to kids instead of setting up an adversarial relationship." To further that, the program's House Rules can be customized to suit the needs of individual children within each family, a useful feature since a teenager will have different browsing and social-networking interests than an 8-year-old.

The dashboard for OnlineFamily.Norton will change slightly from the beta release, highlighting the options available to parents.

(Credit: Symantec)

It's impossible for a kid not to know that OnlineFamily.Norton is running on their computer's background, since it warns them that it's activated. The log-in process requires that the Norton Safety Minder for Windows and Mac be installed first. The program allows kids to view the House Rules independently of their parents. Parents, on the other hand, are able to see what sites their children have been visiting, including search results for terms the child has queried.

However, the program doesn't provide "reams and reams of information," as Gibney put it. "We want to provide [parents] with enough information to start a discussion without overwhelming them." The program will flag social-network profile inconsistencies, such as discrepancies in a child's stated age or name, for example.

The differences between the beta and the free version are apparently limited to interface enhancements designed to streamline the setup process and provide better access to the information that OnlineFamily.Norton collects. The free version will be available at midnight on Monday. A one-year subscription starting January 1, 2010, is expected to cost $60.

February 17, 2009 4:10 PM PST

Symantec debuts Norton Online Family

by Seth Rosenblatt
  • 9 comments

UPDATED: Corrected list of supported messaging protocols.

Known for its security software, Symantec on Tuesday launched a new program aimed at educating parents about their children's online usage. Norton Online Family, now available in beta, is a parental control suite with multiple levels of restriction and an emphasis on usage reporting.

Norton Online Family makes your child's surfing habits available from any browser.

(Credit: Symantec)

Citing a Rochester Institute of Technology study that found a huge gap between the percentage of parents versus children who report no online supervision, Symantec says that Online Family is intended to bridge that gap by "fostering communication" between parents and their kids. According to the RIT study, only 7 percent of parents think their children have no online supervision, while 66 percent of kids think they go unsupervised.

To address that, Online Family uses a desktop client called the Norton Safety Minder for Windows and Mac that reports to the parents' Norton Family account with options to e-mail notifications, too. Norton Online Family features parental-controlled customization levels based on the computer's user accounts, so that multi-child families can have different monitoring levels for different kids. It runs in the system tray, too, so that its presence is obvious to all users.

Online Family can log Web sites, block sites using both a topic blocker or a traditional blacklist, and report on social-networking activities. When it tracks visited Web sites, it automatically filters out advertisement URLs that get pinged when visiting media-rich sites. This makes the log easier to parse through.

Online Family includes some innovative features that lend credibility to the claim that this is more than just a souped-up keylogger or blacklist. The blocked sites feature, for example, can be set so that kids can "appeal" to their parents for approval via either e-mail or a Norton-based chat app. It can also be set so that it lets kids through to see the flagged site, regardless of parental approval, but then the parents' log flags the visited site. The responsibility of discussing the content, of course, is left up to parental discretion.

Online Family uses a clean design to make control settings easier to change.

(Credit: Symantec)

Importantly, Online Family tracks how children represent themselves on social-networking sites, and alerts parents when a child misrepresents their age. Age misrepresentation, Symantec said, was often an indicator of a child associating with people or groups that the parents weren't aware of. It also keeps track of how long a kid has spent on a social-networking site, what time they log in and out, and how often they visit the site.

The new program monitors client-based instant messaging, too. This includes Google/Jabber, Yahoo, Microsoft Live, AOL, Skype, ICQ, Trillian's native chat protocol, as well as Trillian's multi-protocol features and Digsby's, too. However, site-based messaging can not be tracked. Once a child logs into Facebook, for example, Online Family won't be able to follow what they're doing within the site.

Other monitors include a personal information blocker, where personal information specific to the child can be blocked from being sent out from the computer, a parental notification whenever a kid creates a new account on any site, a time monitor to enforce a "computer curfew," and a notification for when the Norton Safety Minder is turned off.

Online Family requires a Norton account, and the registration is free until the program leaves beta. Final pricing for the Online Family stable release that's expected in the spring has yet to be announced, but the beta trial is free for now. Symantec has said that they want to make Norton Online Family affordable, though, so it's unlikely that the price point will be exorbitant.

February 13, 2008 5:09 PM PST

Killer Download: The Big Three free security applications

by Jason Parker
  • 271 comments
Killer Download (Credit: CNET Networks)

As users of the Internet we face security threats every day. Nefarious hackers (not all hackers), viruses, and spyware are rampant when online, and not taking precautions can mean lost data or even worse, identity theft. Frankly, if your computer is unprotected, you are rolling the dice every time you go online. Certainly many users already know this and are already using trusted software, or have other security measures in place to ensure safe surfing. This Killer Download is for those who don't or anyone who has questions regarding their safety online.

Whenever I get a new system or get the call to "fix" a friends computer (which more often than not is infected with some sort of system-slowing malware), I always download software from the security categories I refer to as The Big Three. The Big Three includes an antivirus program, an antispyware program, and a software-based firewall. There are certainly other, even safer methods (like using a secure external router instead of a software firewall), but most people can surf safely with these three program types on their system. At the bare minimum, every Windows user should have The Big Three covered.

There are several applications you can buy to fulfill these needs, but there are plenty of free alternatives which will keep you just as safe. Clearly, if your information is of the national security variety, or the plans for a working time machine, you may want to consider higher-end methods for protecting your data. But if you're just a regular computer user who surfs the Web, plays online games, downloads software, or does some occasional banking and bill paying online, this Killer Download is for you.

I should point out my favorites change as I find and test new applications, and you may have an even better solution to use as one of your Big Three. If so, make certain to let us know in the comments so we can all benefit. Here are my current Top 3 free applications I use at home.

Comodo Firewall Pro

The summary screen lets you know your firewall is up to date and operational.

(Credit: CNET Networks)

Comodo Firewall Pro offers solid protection against threats by learning your computing habits and what applications you use. This way, if something out of the ordinary occurs, you'll get a notification giving you the option to block suspicious connections to your computer. The interface is easy to understand and guides you through the setup process to make sure you're protected. It's important to note that you will get a lot of notifications in the beginning as Comodo Firewall learns your habits. However, after awhile a window might pop-up which seems suspicious and you'll be glad you have the ability to lock out a potential threat. As an alternative, the free version of ZoneAlarm Firewall is another solid firewall.

Spyware Terminator

Use the tabbed interface to get to all of this applications features.

(Credit: CNET Networks)

Spyware Terminator is my current favorite for antispyware applications. It has a slick interface, performs relatively fast scans, and includes free real-time protection. So many antispyware demos scan, but don't remove malware before you pay the registration, or they do scan and remove, but the real-time protection is locked. Spyware Terminator has all the features of the paid applications, but it's absolutely free. One word of caution: I'm not fully sold on the real-time protection in Spyware Terminator because it seems to notify me a lot, even to the point of repeat notifications. Whether you choose to have real-time protection on or off, if you stick to a scan schedule, this application will keep your system clean. Another great alternative is the ever popular Ad-Aware 2007, but you won't get the real-time protection without paying.

AntiVir PersonalEdition Classic

Check this summary screen often to make sure you're up to date.

(Credit: CNET Networks)

Avira AntiVir PersonalEdition rounds out my Big Three with solid antivirus protection at no cost. This reliable application quickly scans drives for every form of virus, trojan, and worm, letting you delete or quarantine anything it finds. It lets you focus your search to specific types of scans, and select drives if you have a hunch about a particular problem. This application also offers a real-time guard, so you can stop a virus before it takes root. Like any antivirus program (or antispyware program for that matter) AntiVir will only remain a contender if they keep updating their virus definitions, and so far they are perfect. Your alternative for the third slot of The Big Three is the well known AVG Anti-Virus Free Edition which is definitely worthy of any home computer security system.

If you don't have a program which fits each of these three security types, download and install them now. Though no security system can be foolproof, once you have the Big Three covered on your home computer, you'll be able to surf much more safely.

January 20, 2008 4:02 PM PST

Kids Web Menu, an 'Internet' portal for tots

by Jessica Dolcourt
  • 8 comments
Kids Web Menu logo

Tense, nervy parents, it's time to relax. Kids Web Menu is a new, free solution for letting young kids surf the 'Net, chaperon-free.

How is that possible with all the dangers! And predators! And viruses out there!? By strictly limiting the tykes to 40 preapproved partner sites, that's how. Kids Web Menu takes the sandbox approach in an icon-rich app that lets parents approve content, and password-protect their choices. What's left for children is an interactive layout of either slowly rotating 3D blocks or a scrapbook where apps appear like photos, such as Webkinz, Sports Illustrated for Kids, Sesame Street, and Cartoon Network.

While kids do get the full range of site functionality, begging their parents to add a site not on Web Kids Menu's list is futile--the app only partners with its Barbie and National Geographic sponsors, who are also in-app advertisers. Minimizing the software is also out of the question, perhaps to keep rugrats from hopping between browsing experiences, but it makes it hard for adults to quickly check their e-mail without locating the Kids Web Menu page anew.

Kids Web Menu makes a fine introduction to the Web for children ages 5 and under, but older kids may find it overly restrictive or simplistic. However, its freeware status makes it enticing to try, and there's enough in the Web site offerings for budding gamers to princess-lovers alike.

Kids Web Menu shows off participating sites in two themes, scrapbook and 3D blocks.

November 2, 2007 4:29 PM PDT

Power Downloader monitors computer usage

by Jason Parker
  • 2 comments
Power Downloader (Credit: CNET Networks)

After a recent attack on Power Downloader's home system, Power wanted to find a way to monitor or block usage on his computer while away. Ideally, Power wanted a program that could block usage of certain applications and record usage if a bad guy somehow accessed his system. With the holiday season just around the corner, Power knew that he would probably need to take extra precautions.... Read more

October 2, 2007 4:32 PM PDT

Killer Download: Block potential threats with a solid firewall program

by Jason Parker
  • 16 comments
Killer Download (Credit: CNET Networks)

A couple of weeks ago, I gave you some of the top antivirus apps for your PC. The programs I listed were my picks for reliable free and shareware antivirus software that you could use right away.

Though having a good virus program is crucial to online safety, it's not enough to stop all intruders. Another extremely important line of defense is the software firewall. Some believe you need a hardware firewall (like as a function of your router, for example) to keep all intruders away from your system. But for most people (me included), a good software firewall offers plenty of protection against attacks and also against software on your hard drive that might be trying to contact "the mother ship" without your knowledge.... Read more

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