ZoneAlarm Internet Security Suite User Reviews

Average User Rating stars

out of 742 user reviews

Back to product review

All User Reviews

Results 11-20 of 684

  • 2.0 stars

    "They've degraded what was once a good product"

    December 19, 2011  |   By graham (uk)

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    Some degree of computer protection

    Cons

    As others have already noted, a poor interface and less user control over what and when any programs are permitted to access the internet.

    Summary

    After years of using ZA, it's disappointing to find the 2012 version has seemingly been released without much heed being paid to user feedback.

    Reply to this review

    Was this review helpful? (0) (0)

  • 2.0 stars

    "Porous Firewall"

    November 30, 2011  |   By NachoMan007

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    You know, if an application is basically OK but the firewall is useless then, ipso facto, the entire app is useless. You cannot point to the 5000 viruses etc Zonealarm may have kept out to justify the one or two that got in and screwed your system. The free firewall seems to work better. Fortunately I got this on sale so it's not a major loss. I'm going to reinstall this "dreck" and try something else.

    Cons

    I'm using the paid version of Zonealarm Firewall plus Antivirus. I've dickered with the settings ad nasium and some application just always seem to get around the firewall.

    Summary

    Try something else.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "version 2012 is disappointing, after many great years"

    November 11, 2011  |   By 1mango

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    Quick to load, but that's it.

    Cons

    Setting scan targets does not work. Specifically, the software completely ignores manually specified exclusions from scan targets. Scan keeps getting stuck on dll files.

    Online chat pointed me to the latest software version 101_056_000, but the scan still gets stuck on the same dll files. What's worse, the scan cannot be turned off and just hangs there. The only reset is to reboot the computer.

    Summary

    Bad software. Cannot complete a scan. Is it 64-bit compatible? The older versions were better. I'm going back to the older software version until another firewall/security option can be found.

    Reply to this review

    Was this review helpful? (0) (0)

  • 2.0 stars

    "If u want ur softwre installed only it'll crash Windows"

    October 29, 2011  |   By Nick_Hot2

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    Must not be selfish that ur software will only be installed in individual's computer. Not only your Anti-virus/Anti-spyware installed in the computer. That's why it crashes. Besides. We all individual users must have strategies of installing other anti-virus and anti-spywares. So that we all know who is good or bad company/product. Bcoz each product have different strategies of catching viruses/spywares and how bad viruses/spywares are programmed to unable to detect or sleeping or hidden or programmed in going in circles that unable to detect or it's locked/password/archived, backdoor threats, and many more. Each anti-virus/anti-spyware soft-wares have different strategies of catching bad/threat softwares. If the other software didn't find it, the other software will find it. If it still did not find it, another type of software will find it. That's why don't be selfish that ur product be only installed in individual computer/users.

    Cons

    Don't be selfish that your product be only installed in each individual computer/users. Make other anti-virus/anti-spywares be compatible to share to the battle of finding bad softwares and be joined in a guardian of individual computer/users.

    Summary

    It's business not only your product should be installed in individual computer/users. If u want only your product be installed, then other users will be deter/discouraged the quality of your product. You must balance it that make sure other anti-virus/anti-spywares softwares be compatible to each other. Let other softwares shares the guardian of the gate for each n individual computer/users.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "much worse than version 7"

    October 18, 2011  |   By DGMacLean

    Version: ZoneAlarm Internet Security Suite 8.0.400.020

    Pros

    simpler to install and use; probably still provides the same port protection that earlier versions were famous for

    Cons

    more difficult to know what it is doing; some unpleasant default behaviour, like deleting important Email files

    Summary

    I have used and liked earlier versions of this product for many years. However this new version hit a new low when a weekly scheduled anti-virus scan deleted, permanently and without asking, several large Email files that contained, it its opinion, HTML exploits. Customer support was useless, and could not even explain the meaning of entries in the ZoneAlarm log file.

    Reply to this review

    Was this review helpful? (0) (0)

  • 3.0 stars

    "Does too many things to effectively live up to all."

    September 23, 2011  |   By jgseeks

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    Covers a wide range of potential problems on your pc from parental controls to anti-virus protection.

    Cons

    Had problems with it crashing, and slowed down some of my programs.

    Summary

    Great Potential, but hooks into too many areas of your pc. They make a great product for anti-virus and phishing so why do things like parental controls.
    Leave that to BlockSmart or Net Nanny.

    Reply to this review

    Was this review helpful? (0) (0)

  • 3.0 stars

    "Same protection, minus some user control options"

    September 16, 2011  |   By randnsawyer

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    It does the same job as previous versions. There are no annoying pop-ups, even if you choose less secure settings.

    Cons

    As of the 2012 version, the user no longer has as many options to control the program. The previous versions were more user friendly.

    Summary

    It's perfectly acceptable and doesn't bog down your system if you disable certain precautions (like its virtual browser). It can be a highly affordable choice if you do enough leg work to avoid the full asking price (and that is still buying it directly from the manufacturer's website).

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "v10x is sadly, no longer viable, has become malware"

    August 10, 2011  |   By draoi

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    none, defects outweigh any benefit,
    i have been using (and paying) for this product since v2x
    what was once fine software is now taking the "symantec" path...

    Cons

    uninstall & clean program sloppy & incomplete
    installs forcefield without permission; can not be shut off
    forcefield causes major degradation in performance
    will interfere with usr modems
    ui very sloppy, can not get full screen windows where needed

    Summary

    these comments only apply to version 10x
    the limits of the fields prevent my full findings,
    the testing of zonealarm is incredibly inadequate,

    the developers and tech support are not listening to the customers

    i will be sending a letter with my full findings
    to the ceo and president of checkpoint,
    though i have no reason to believe it will matter
    other than they will not be able to deny they were told.
    having already been down this road with symantec
    (i was an original peter norton sw customer way back when),

    i find this very disturbing as it seems as if the developers
    who destroyed nav now work for checkpoint.

    nonetheless,
    i am now searching for new security sw,
    no for the first time and probably not for the last.

    ;r

    Reply to this review

    Was this review helpful? (2) (0)

  • 1.0 stars

    "Do NOT buy Zone Alarm"

    August 4, 2011  |   By St. Helena

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    A good product in the past.

    Cons

    The current version is very poor.

    Summary

    I have used Zone Alarm for almost two years but their latest update slowed my computer to a CRAWL! I spent almost 1.5 hours on LiveChat with two different "customer service" reps but with no resolution. Neither rep showed any interest in solving the problem. I had to tell them multiple times what version I was on, my computer OS, even my chip speed. The most suggestions they made was reset defaults and then reinstall. So 1980's.

    They had a variety of excuses ranging from my version was not the latest - but their update program installed it - to they must have downloaded to me a dial-up version. Huh?

    Their chat system was horrible - giving me constant erroneous canned comments and the reps saying they were not getting my responses.

    The reps showed no customer service care and no technical expertise.

    I asked for my money back under their advertised guarantee but they said I did not qualify.

    I called my local internet provider and numerous members of that staff said they hear complaints regularly about Zone Alarm. They had me unistall Zone Alarm and install AVG Free. Now my computer is back to its old self and I am happy!

    I hope to save someone else from going through my unacceptable experience.

    Reply to this review

    Was this review helpful? (0) (0)

  • 4.0 stars

    "good firewall and antivirus program"

    July 12, 2011  |   By twister30

    Version: ZoneAlarm Internet Security Suite 2012

    Pros

    Good firewall and antivirus programma with gaming mode and more

    Cons

    first install failed because the scan in the setupscreen hangs by 80% and cant scan my boot and memory,after a 2 install i dont select the setup screen and installs good.

    Reply to this review

    Was this review helpful? (0) (0)

Results 11-20 of 684

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for ZoneAlarm Internet Security Suite 133.052
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel