Free to try (14-day trial); $4.95 to buy (Buy it now)
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File and folder sharing with colleagues, family and friends is now so easy. Forget about using e-mail to send your large files with, this can all be done now by simply sending your link to it's recipient, giving them access to your shared folder containing your files. Backup your files safely on the internet easier than ever. Never again will you lose data from hard drive crashes, fire/theft or accidental deletion. You will never have to worry about carrying around USB hard drives as you can access your files anywhere and on demand with ZipCloud. Once your download is complete our free ZipCloud application will automatically start to backup all your computer files safely and securely using the same level encryption as the banks. You can even manage all of your files from your mobile device including iPhone, iPad and Android devices. ZipCloud will backup all of your important files such as music, photos, videos, financials and documents so you can put your mind at ease and forgot your old data worries.
This company makes hurdles after hurdles to cancel.
Never retrieved the files from their cloud storage so I am not sure if it did anything or not.
The day when you cancel the subscription, they will delete all the files they said they saved for me.
To cancel please call the number to talk to a person. Quicker than just emails.
If you signed up automatic billing, even after you cancel it on the phone, you need to send an email or phone PayPal, in my case, to stop automatic payment. So their billing department does not communicate with the department deals with cancel subscription?
Lastly, ask for an email confirmation from them that they indeed canceled your subscription.
It's hard to find any - i suppose their software is usable?
everything is extras - i've spent £280.00 and cancelled my account after 5 days. the 'unlimited' is limited to 50gb - they call it 'fair usage' and put a stop on the account. amazing how they get away with it
these reviews are bang on the money - you also need to check who you're going with - because zip cloud has many guises. the way i fouund out was by clicking on the contacts page - they're all in the same building in southampton. they do set all payments up as repeat, so be warned. i used paypal, so i'm hoping i have some hope of getting my money back. what a bunch of charlatans.
They haven't come to my house to steal things yet.
After the initial upload, the software stopped working. The software just won't back up my data, regardless of how many times I update it or uninstall/reinstall. I paid for a two year subscription with automatic renewal. Forgot about the automatic renewal; two years later now I've paid for another two years of non-service and Paypal refuses to refund the $$. Thanks for nothing, ZipCloud.
You need to pay extra to get faster download speed You need to pay extra to backup video files You need to pay extra to backup large files You need to pay extra for almost anything... They promise: no locking in, you can end the subscription whenever you want. It is stated clearly on the ZipCloud web site that you will get your money back for the remainder of the subscription period. You get: no money back, e-mails being ignored, a reference to the terms and conditions that say that a refund is not possible. If yuou read it, it looks like they talk about the extra services. Well, they don't. They promise: great apps for a low price, very good offers. You get: apps that hardly get the job done and you need to stay until the subscription period is over. They promise: you can backup an unlimited number of files. You get limited backup space.
Don't go for this "service". There are far better companies out there who do what they say and don't lie.
I was stupid enough to get a 3-year subscription at a great discount. Well, it is still too expensive and I can't end my subscription because they won't give a refund.
- Refuses to perform back up as it forces upgrades first - You can purchase upgrades and it forces more upgrades - Eventually forces you to buy additional licenses when you have sufficient space in the cloud - When you call to cancel, they want to give you additional licenses, although
I have an 8 minutes recording of my conversation with them, which they authorized me to record, showing how clueless their billing dept. is, and how they, in not so many words, agree this is a scam by saying I can "ignore" the upgrade requirements.
Poor product Bait and Switch Utilizing confusing Terms and Conditions to steal
As many mentioned above, initially brought in by the low cost promise however that was quickly dashed after signing up and then being bombarded with "special" features for extra costs (that are free with many other cloud providers). After finding their product didn't work as needed, I asked for a refund. They continued responding with special offers for additional time and reduced costs (even though I told them it DOESN"T WORK). Finally they responded that no refund was allowed because it was not within the 30 day money back guarantee period. I have never dealt with a more dishonest service and cannot believe CNET has not investigated and changed their review of this criminal company.
ZipCloud did not work as advertised They refused my request for a refund Huge waste of time trying to troubleshoot a flawed application
My two-month experience with ZipCloud: At first, the daily automatic backups I scheduled didn't start at all. After installing a "new version," backups began starting every five minutes. Yet another version solved those problems, but that's when I discovered that hundreds of files I had selected for backups were never saved at all. To top things off, citing a 30-day limit, ZipCloud refused to refund the $125 I'd spent for unlimited backup space for a year.
Like every other person on here I have been ripped off by this company. DO NOT buy this software. It may look like a good deal at first but with all the up-selling they do for little features you end up spending way more money than any other backup. I have had the same exact experience as most reviewers on here. It's not a fluke that they have less than one star. I only wish I would have seen these reviews prior to purchasing the product.
Tons! lack of customer service and bait and switch to begin with!
I simply want to repeat the review from tallgaloot2 above. The exact same thing happen to me. The only difference was that I was able to find a phone number and called to inquire about the switch to a business account. I was referred to the legal department and the only way to reach them was via email. They never responded to my emails. after the time frame was up, my account and all my data (over 800gb) was delete (so they say). I called back and told them that I never heard back from the legal department and they basic said sorry, but nothing we can do. I asked to speak to a supervisor and was told they don't have supervisors and the person I was speaking to was the only one available. I told them I wanted all the money I had spent with them back and they said that was not an option, but after 30 minutes of screaming at him he said he would have the billing manager call me with in 48 hours and guess what, never heard back from him either - I did get an email asking for a paypal email address so they could refund the partial payment from the last month. This company has other names they do business under so be careful. They operate as mypcbackup, zipcloud, justcloud and backup genie. Same website, just different colors. Watch your back - they will take your money and run.
The service is fairly inexpensive (or at least seems to be relative to other online back-up services)
Software is buggy, lots of pop-up ads to try and get you to send invites to other people, slow.
I was looking for an affordable online back-up service for my Mac. I downloaded the Zipcloud software and attempted to use it. Overall, I found the whole system difficult to use. It was hard to see what I was actually backing up and it took me a whole day to figure out how to select specific files for back-up. However, it kept getting stuck. On top of this, there were constant pop-up ads/reminders to try and get me to send invites to people. It was really annoying. I decided I wanted to get rid of the service after 24 hours. I emailed customer service to cancel my account. This is where things get weird. They sent back a LONG email asking what I was going to do now for back-ups and asking what they could do to keep me. I responded back I wasn't interested and just wanted to cancel. That was 2 days ago and I haven't heard anything back. They then sent an email stating that if I sent multiple emails, my initial email would "drop down in the queue," delaying my response time. Because the service makes you set up an automatic payment option via PayPal, it seems like they have to cancel the account on their end so you will no longer be billed (I assume I'm out of the first month's payment, which is fine. I just want my account canceled!).
Overall, the customer service is poor and it seems very much like a scam. If they have a decent service, they wouldn't hesitate to cancel an account.