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ZipCloud for Mac

Average User Rating:
1.4
out of 21 votes

Quick Specs

  • Version:
    1.4.0.6
  • Total Downloads:
    392
  • Date Added:
    Sep. 12, 2012
  • Price:
    Free to try (14-day trial); $4.95 to buy (Buy it now)
  • File Size:
    258.14KB
  • Downloads Last Week:
    1
  • Platform:
    Mac

Publisher's Description

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User Reviews
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Results 1–11 of 21

1 stars

"Stay Away from Zip Cloud!!!"

November 12, 2012  |  By BanzaiSquid

 |  Version: ZipCloud 1.4.0.6

Pros

None.
Seems Cheap but worthless if you can't get to your backed up files!

Cons

Lots of hidden cost, pay extra for basic services. e.g. video files, extra licenses, file size limits, etc.
Cancelation fees, no refunds on all upgrades - read the fine print!
App freezes on Mac (10.8.2) and iOS devices.
Poor navigation online. Need to select files on at a time.
Bad file directories - don't always mirror your original files.
Slow transfers (I have a T1 connection) - got to pay more for faster speeds!
Poor support - they tried to delay my cancelation so that I have to pay for a longer period of service when I cancel.
Bad interface online - they charged me 7 times for the same service upgrade.

Summary

I just canceled! Zip Cloud is a rip off and their system doesn't work!!!

Read the fine print when you sign up - they promise full refunds for any reason but in the terms and conditions in fine print, it states that you pay $14.94 cancellation charge. In addition, all upgrades are not refundable (additional license $50, video upgrades $14.95, etc.) Every additional function will cause you more money.) e.g. backing up files over 1 GB, video files, etc. The alternative they tell you is to manually select files one at a time to back up. These then don't go into the original folders as on your computer, but float about in the top directory on the backup server. Idiots!

The online interface is poor - file directory doesn't reflect what is on your computer. You jump through many hoops to get to files. You can never be 100% sure that all your files are there because not everything is backed up.The application on my computer (Mac running 10.8.2) stalls or doesn't update progress so I have no idea what is backed up. Back up is extremely slow (I use a T1 connection.)

You have to pay for the time you've used prior to cancelation which is fair, but again, this isn't made clear. Very poor business policies. Support will try to sell you more services to stall your cancelation so that you pay more. My attempt to cancel via email was delayed by four weeks with constant emails that don't even answer my questions or acknowledge my desire to cancel. Support avoided direct attempts to cancel by trying to sell me more services! They use several different names for the business but they are all the same company http://www.justdevelopit.com. Reviews online are done by the company themselves! The attorney general should start investigating this company.

Just warning as many people as possible. Don't get ripped off like me. I lost about $50 for trying this for a month and then trying to cancel it, which took another month!

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1 stars

"Bait and switch"

July 28, 2015  |  By danmiller45

 |  Version: ZipCloud 1.4.0.6

Pros

Great marketing and advertizing copy.

Cons

As soon as I signed up for the $ $26.78 "premium" subscription service, I started receiving emails threatening to delete all my files unless I upgraded. My attempts to respond to the several emails asking to know just what I bought for $ $26.78 (I was promised 250 GB of storage), were ignored. But the threatening emails kept coming. Supposedly my year-long subscription lapsed about four months into the subscription, and now I'm getting emails saying I can be reinstated by paying....

Summary

Avoid this shoddy operation.

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1 stars

"No Backup and suddenly charging $250 to my credit card"

December 18, 2014  |  By ichdrehocb

 |  Version: ZipCloud 1.4.0.6

Pros

There are no pros. These guys caused strass and trouble

Cons

Software seems to work only some times. Their systems seem to faulty that they charge huge amounts randomly and you have to contact your bank for chargebacks. Luckily, that costs them some good fees. Remember, you can always charge money back onto your credit card as long as it was charged wrongfully. Just call your bank.

Summary

Do not use these guys under no circumstances.

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5 stars

"Price Unmatched"

December 03, 2014  |  By Stealth_Pyro

 |  Version: ZipCloud 1.4.0.6

Pros

Easy to use
Fast backup
Fast restore
Very well priced

Cons

"Unlimited" isn't quite unlimited. If ZipCloud even suspects that you are a "Business" user, they'll force you to upgrade to the business plan, or restrict you from signing up at all. There's no refuting it, and that's kind of bad service. This is quite ridiculous because I WAS a home user after seeing how great it was as our backup software at work. They definitely lost my business as a home-user there.

Summary

I have no clue what everyone is going on about in these abysmal reviews. I've been using ZipCloud for 2-3 years now at work with no issues. We maintain a database that is quite important to us and ZipCloud backs it all up daily just after we close. We have restored backed up copies of essential files that have randomly gone corrupted and ZipCoud really saved us on such occasions. A lot of the issues I've read sort of lean towards I/O Errors. No, not Input/Output Errors. Idiot Operator Errors. Yes. We have both Mac and Windows. 4 Macs + 4 Windows systems. 0 problems. Learn2IT.

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1 stars

"Restore doesn't work- NO support but PLENTY OF SPAM"

June 07, 2014  |  By mgNYC

 |  Version: ZipCloud 1.4.0.6

Pros

It is faster than some of the other cloud services

Cons

It may be faster because it isn't actually backing up anything
I did a small trial back up. Got 5 emails from the company on the first day after trial sign up.
Had trouble accessing the files I backed up, could not restore a test file. Support seems limited to a forum. Yet, though I got not response from emailing about the technical issues, I get a couple emails a day from the company telling me to upgrade and pay, even though I have clearly stated NOT to contact me and that I will not be using the service. So the priority seems to be on massive sign up of users but not on service or product.

Summary

Stay away.

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1 stars

"Horrific service, np to take your money, after ..."

May 26, 2014  |  By Grandtout

 |  Version: ZipCloud 1.4.0.6

Pros

I continue to look for...

Cons

+$$ for this option + $$ for that option + ...
The unlimited space is NOT unlimited.
I received the same email of tallgaloot2 and after I received two email of threat because I have several .avi file in my backup, sure... I'm video designer.
And after several email (without response), Zipcloud has closed my account without regard to my remarks.
I have not been able to get a refund for my prorated.
I recommand to NEVER NEVER NEVER share your data with this company!

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1 stars

"STAY AWAY!"

February 05, 2014  |  By MnplsGuy

 |  Version: ZipCloud 1.4.0.6

Pros

None - product doesn't work

Cons

Company is borderline fraud. They won't close your account and they will not honor their refund policy. Not doing backups is a better option than trusting your data with Zipcloud.

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1 stars

"Stay away!"

October 25, 2013  |  By nathan_wong

 |  Version: ZipCloud 1.4.0.6

Pros

It does work to some extent..

Cons

I did sign up after they gave me 70% discount so I got in for a very good deal -- about $60 for unlimited backup for 2 years. Things were working fine and I could access my files online just fine, I never had a chance to restore though.

I had the same experienced as the others. An email from legal department was sent claiming that the system has flagged that I violate their terms of use but they can't seem to be able to explain exactly how did I violate and they just kept pushing that I needed to move to business account. This is very unscrupulous and very unprofessional. I think they are just trying to make as much as money before the whole ship sinks..

Summary

Stay away! Go for either Crashplan or Backblaze instead!

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1 stars

"Constantly Crashes"

September 28, 2013  |  By xhrdla

 |  Version: ZipCloud 1.4.0.6

Pros

NONE! NONE! NONE!

Cons

Wish I would have read these reviews before signing up. Saw they were nominated for a MacWorld Award, so I thought would be ok. Boy was I ever wrong! Only had for 11 days before I decided to cancel. Had problems right from start. Finally got to work for a few days then crashed. Took tech support 6 days to fix problem. Worked one day then crashed again. So I said enough!

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1 stars

"Stay away from ZipCloud"

September 17, 2013  |  By ShragaLev

 |  Version: ZipCloud 1.4.0.6

Pros

Ease of use

Cons

Slow, actually very expensive, fake unlimited plan

Summary

Stay away from ZipCloud. They are champions in bait and switch. Every option that is usually a standard in other providers would cost you arm and a leg. They will draw you in after you manage to get some of your backup with their slow upload connection.

The "unlimited" plan is a joke. They will terminate you as soon as they see that you really use it, even when you use it reasonably. And they won't give you any warning other than a 30 days to get off. They won't refund even the amount you paid for the unused time.

See all the bad reviews they are getting everywhere. Why bother with these greedy people when there are dozens of excellent providers like CrashPlan, Mozy etc.

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1 stars

"Abysmal is right"

September 14, 2013  |  By paulmackey90

 |  Version: ZipCloud 1.4.0.6

Pros

Did actually work seamlessly backing up over night

Cons

However: got the same "flagged" email as listed here and no amount of enquiries could get me an explanation. Felt like I was communicating with Marvin The Paranoid Android. This is obviously a push marketing scheme to draw you into using their service then forcing you to "upgrade" to continue. And the "small fee increase" which actually netted me less service was almost triple the price. Doesn't look like I can expect much from my refund from what I am reading here. As another comment says: RUN FAR AWAY

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Results 1–11 of 21

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Full Specifications

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General
Publisher ZipCloud
Publisher web site http://www.zipcloud.com/
Release Date June 01, 2012
Date Added September 12, 2012
Version 1.4.0.6
Category
Category Business Software
Subcategory Document Management Software
Operating Systems
Operating Systems Mac OS X 10.5/Intel, Mac OS X 10.6/10.7/10.8
Additional Requirements None
Download Information
File Size 258.14KB
File Name ZipCloud.dmg
Popularity
Total Downloads 392
Downloads Last Week 1
Pricing
License Model Free to try
Limitations 14-day trial
Price $4.95
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