Xilisoft iPhone Ringtone Maker User Reviews

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  • 5.0 stars

    "Spectacular!"

    June 11, 2010  |   By nicole9900

    Version: Xilisoft iPhone Ringtone Maker 2.0.4.0326

    Pros

    easy to use.It's good for me. I needn't buy another ringtone maker.

    Cons

    No cons!! Try it at least

    Summary

    Very easy to use. Just pick a song and it sends it to itunes for you to put straight onto your phone, that simple.

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  • 5.0 stars

    "Great work!"

    June 2, 2010  |   By Raybaode

    Version: Xilisoft iPhone Ringtone Maker 2.0.4.0326

    Pros

    I have tied several ringtone software, it's the easiest to use, most friendlly interface.

    Cons

    Nothing I don't like.

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  • 5.0 stars

    "Great product! Will never use any others any more."

    June 2, 2010  |   By lielu

    Version: Xilisoft iPhone Ringtone Maker 2.0.4.0326

    Pros

    Easy to use, fast, great UI.

    Cons

    None found so far.

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  • 1.0 stars

    "Bug software"

    May 16, 2010  |   By abul84

    Version: Xilisoft iPhone Ringtone Maker 2.0.4.0326

    Pros

    totally worst

    Cons

    Please do not try this sofware, it may refer to bought this software

    Summary

    I just want to try this software. them they want me to buy this software. No chance to try, they just give 10sec conversion video. very awful. Then i try to uninstall, can't uninstall it, they refer to buy this product. So, i need to format my computer because want to delete this **** software.

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  • 1.0 stars

    "Do not use! It crashed my computer, service is terrible"

    January 11, 2010  |   By Zeke917

    Version: Xilisoft iPhone Ringtone Maker 2.0.1.1225

    Pros

    Nothing is worth mentioning because I couldn't use it.

    Cons

    Crashed my computer. I contacted support and they will not give you a refund.

    "Dear Customer
    We have tested our program and it should work well. So if there's no technical problem with our program, I am afraid we can't refund. Sorry about that."

    Summary

    Bottom line, don't even try it. I don't see how they can say there is no techincal problem and I couldn't even turn my computer on after I downloaded it. They are lucky that CNET requires that you select a rating. Otherwise they'd receive a ZERO (0)!!!

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  • 1.0 stars

    "Run as far away as you can from this disaster!!!!"

    January 1, 2010  |   By mountainkh

    Version: Xilisoft iPhone Ringtone Maker 2.0.1.1225

    Pros

    Software never worked, so I really can't say.

    Cons

    They deceitfully represent themselves, provide inconsistent cross platform results, customer service torturous. They will blame you for anything that goes wrong and wear you out trying to get a refund. I may report them to the Better Business Bureau!

    Summary

    If this software happens to run well on your computer, consider yourself lucky consider yourself lucky and run with it. I'm on a Mac OSX and downloaded that version of Xilisoft Rintone Maker. I run a recording studio, so I'm technically savvy, not a newbie. But really, this software is so simple even a newbie should be able to get up and running, no problem.

    Trouble arises is the software is flaky on your computer (which it was on mine), in which case you're in trouble. They seem to have this inconsistency issue with many of their software products. While I did research reviews before purchasing, I now see that the negative ones match my experience almost to the letter (such as: http://www.amazon.com/review/RVAPP50FGFWPN/ref=cm_cr_pr_viewpnt#RVAPP50FGFWPN).

    Before I go further, let me say that I purchased iSkysoft iPhone Ringtone Maker after Xilisoft's didn't work. That was up and running with 4 ringtones made in 10 minutes. A week later, I'm still trying to get a refund from Xilisoft. I doubt I'll be receiving it.

    Highlights of my experience (greatly abbreviated):
    Purchased the software, attempted to make ringtones. Each time a different result, following the same (correct) procedure. I either got an :08 ringtone, one that's the entire song, or one that was some 2 minute + version of a 3 minute + song. Plus you then have to go find it, put it in the right place in iTunes and hope it synchs with your iPhone, which mine didn't. iSkysoft's software puts the ringtone directly into the Ringtone folder, you synch, you're done.

    Tried using the tutorial on Xilisoft's website, but it shows a completely different version of the software. I contacted customer service at this point, explained the problem in detail, asked for a refund. 2 days later:

    "Then Please uninstall the old program and delete its folder and then download the program again from our website http://www.xilisoft.com/downloads-ipod-tools.html and reinstall it. The license code is still valid."
    No comment on their being a different version of the software being supported.

    I did this, same old software, same old problem. I contacted them again.
    A day later, the reply: "We will refund when we are clear about the problem. So would you please send me that music file for testing? You can attach it directly in the email."

    I did this, and of course it worked perfectly for them. A day and half later another reply: "I have tested the file you send me and have successfully made two copies as I have set the program to. Please check the screenshot and listen to the ringtones." The screenshot showed yet another version of the software... different from mine and also different from the tutorial on their website. I pointed this out to them, but there was no comment about that.

    By now, I had downloaded and reinstalled the software 4 times. Luckily I had iSkysoft's software that actually worked - but I did hope for a refund from Xilisoft.

    So I wrote back and said: "I'm pretty much done with this process. I believe I've been a good sport about spending over a week trying everything I've been asked and acted in good faith. I'd appreciate my refund."

    Next comment, now from a different person, two days later: "Thanks for supporting Xilisoft Software! Did you try to reinstall the app to have a try? Here is the link: http://www.xilisoft.com/iphone-ringtone-maker-mac.html . And your license code is still valid. Please have a try. In addition, please keep the duration less than 30 seconds. Thanks."

    Now we've entered the Twilight Zone. Same software, same results. I told them so.
    A day later, new tactic: "I recommend you to try ImToo Ringtone Maker . Here is the link: http://www.imtoo.com/iphone-ringtone-maker-mac.html . ImToo is one of our cooperative partners. This converter has all the functions which Xilisoft Ringtone Maker contains. Please have a try. If it can work for you, we will send a license code to you."

    It had been a week, I was done - plus the "cooperative partner" offered a "30 Day Money Back Guarantee". I pointed this out to Xilisoft and asked (for the 6th time) for a refund. Their reply a day later:

    "We tested the app and did not encounter such problem. So I think you can try ImTOO product. Please have a try. Thanks."

    So, no refund. Customer service means being told the software works fine for them. Now I'm to try someone else's software that appears to be same as theirs? I think not.

    $15 isn't going to break the bank. I was mostly curious to see if they had decent enough customer service to be worth dealing with, since they have many products I was interested in. I wanted to know what I'd encounter if there were ever a problem. Now I know.

    My conclusion: RUN from these hoaxsters!! If their software happens to work on your machine, great. You're lucky. If it doesn't (and it appears they have problems crossing all platforms), you're in for a world of pain if you try to deal with their horrific "customer service".

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  • 1.0 stars

    "********!!!"

    December 30, 2009  |   By dassboss

    Version: Xilisoft iPhone Ringtone Maker 2.0.1.1225

    Pros

    This softwar cannot be uninstalled without buying anything..
    I thrusted CNET and installed this software in my computer this Dump cannot be uninstalled now. I need to delete it manually and it has some files which cannot be found.

    Cons

    DO NOT INSTALL THIS SOFTWARE. IF YOU INSTALL YOU HAVE TO BY THIS SOFTWARE.

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  • 4.0 stars

    "perfect interface"

    December 29, 2009  |   By Raymond_3cc

    Version: Xilisoft iPhone Ringtone Maker 2.0.1.1225

    Pros

    I love the skin of this version so much, the operation is also very simple, even a newcomer can handle it as soon as possible

    Cons

    nothing really

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  • 5.0 stars

    "best ringtone maker for my iphone"

    November 23, 2009  |   By leibafreddie

    Version: Xilisoft iPhone Ringtone Maker 1.0.20.1016

    Pros

    I can get the song I like in the movie and make it as my iphone ringtone,It's great

    Cons

    great and nothing bad to say.

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  • 5.0 stars

    "Excellent tool!"

    July 29, 2009  |   By npsych

    Version: Xilisoft iPhone Ringtone Maker 1.0.17.0701

    Pros

    It does exactly what they say it does. Easy to make ringtones.

    Cons

    Instructions could be a little more clear.

    Summary

    I would highly recommend this to everyone and anyone who wants to make ringtones. All of my friends love having a ringtone from their favorite song.

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Results 31-40 of 45

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