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Wrocklage PDF Suite User Reviews
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Results 1-3 of 3
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"Tech Support not user-friendly and not helpful"
Version: Wrocklage PDF Suite 2.1.1
Pros
After much effort, "Aloaha PDF Saver" worked once.
Cons
The developer uses a ?Saverkey? to prevent piracy. It also blocks licensed users. Tech support can?t or won?t help. Tech support is less than user-friendly.
Summary
I purchased a license for Aloaha PDF Saver several years ago for $48.70US. I recommend against purchasing this piece of software. Here is why.
The question marks above are supposed to appear as quote marks.
I have tried to use the product for my need to complete pdf forms 1 or 2 times per year. Every time I have needed to use the product, there is a problem with a component called the ?SaverKey?. The SaverKey is a creation used by Wrocklage to prevent software piracy. The SaverKey blocks me from using the product because it thinks that I am an unlicensed user.
Each time Aloaha starts, it evaluates the SaverKey. If it concludes the user is a software pirate, it defaces the pdf with a three-line watermark as follows:
"http://www.aloaha.com
Mailto:aloaha@wrocklage.de
More current users than Licenses!"
I have recently discovered that one of my important pdfs (which is not a form!), that I cannot replace, is defaced as above; and I cannot remove Aloaha?s defacing watermark.
I have exchanged numerous emails with the Wrocklage Aloaha tech support asking for solutions to the above problems. Apparently the SaverKey is so complicated or badly designed that the Wrocklage tech support is unable or unwilling to fix my problem.
Here is an example of how Wrocklage tech treats their customers. Tech support wrote this to me in an email:
?If you find it to [sic] complex to save a file into a specified folder than [sic] you should not blame it on us but you should have a look in the mirror. Yes, meanwhile I am very unwilling to help since your language is not like the language of other nice customers. Should you start posting I will just forward our email correspondence to our laywer [sic]. He is always happy to investigate announced crimes.?
The are competitor products to Aloaha PDF Saver. I suggest that you buy where the Tech Support is user-friendly.
Sincerely,
Craig
Updated on Sep 19, 2009 -
"Many Features, Low Price, Works Great"
Version: Wrocklage PDF Suite 2.1.1
Pros
My Acrobat was useful, but too expensive to upgrade, and for months I've been seeking a good alternative for working with PDF. Here it is. It's like a Swiss Army knife for working with PDF files: the software has so many useful features. It's easy to use, and there is a detailed and clearly written help manual. The tech support staff responds quickly, and within 48 hours they added a new feature that I requested! ... I'm thrilled with the professionalism of this product and this company. Try it and see for yourself.
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"tested it, liked it, bought it"
Version: Wrocklage PDF Suite 2.1.1
Pros
Well, to list all the pros the space of this text box wont be enough. The most important thing to mention is that really everything is included in the price. Even digital signatures. (Other vendors charge extra for every feature)
Cons
This tool is so powerfull that you need to configure it very carefull. If you enable for example the XP FAX Connector everybody from your network can use your local XP Fax Service.
Results 1-3 of 3
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