WinX DVD Author User Reviews

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out of 11 user reviews

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  • 1.0 stars

    "Product rarely works, support never does"

    April 27, 2014  |   By Traynor887

    Version: WinX DVD Author 6.3

    Pros

    Interface is relatively intuitive (if default settings actually worked)
    Probably works on really old DVDs

    Cons

    Audio and video are almost always out of sync
    Product does not rip newer DVDs (despite claims to the contrary)
    Support is awful. They try to use you as quality assurance testing.
    Support wants you to try endless combinations until you give us and stop writing them.
    Customer service will never issue a refund. Buyer beware!

    Summary

    This product never worked for me. The company advertises pretty bold claims of simple use and great results on new DVDs. But the product doesn't work on new DVDs and requires endless tweaking on some older DVDs. It's definitely not simple and easy unless you're ripping DVDs from the 90's only. The worst part was dealing with tech and customer support. They just reply with canned messages and refuse to address your issues or acknowledge the product doesn't work like they advertise it will. I was only able to get money back from my credit card company after 90 days and never received a direct refund from the company even after providing ~15 messages with details on my settings and configuration. They feel their refund policy has enough gotchas and ambiguity that they never have to honor it.

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  • 1.0 stars

    "A Piece of JUNK"

    April 22, 2014  |   By mapex7066

    Version: WinX DVD Author 6.3

    Pros

    Its free and should be.

    Cons

    Crappy Main Menu screen that you cant edit. Puts a Back button for unknown reason. Useless or non existant editing capabilities.
    Audio & video out of sync for the first minute.

    Summary

    Worthless piece of junk.

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  • 1.0 stars

    "Doesn't work"

    January 7, 2014  |   By jthun

    Version: WinX DVD Author 6.3

    Pros

    Don't know, never got it to work!

    Cons

    Tried several times to make it work, each time the error code came up, something like "WinX DVD Author experienced a problem and has to shut down".

    Summary

    Bummer. I was hoping this would be "the one."

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  • 5.0 stars

    "pleasantly surprised it works!"

    January 6, 2014  |   By TrialError

    Version: WinX DVD Author 6.3

    Pros

    Simple 3-step process, features are quite basic but enough to do the job. Did not find any junk program after install.

    Cons

    The "?" button provides no Help, just language selection. Could not move selected files up or down to change burn sequence.

    Summary

    Successful on first try without any online help info, so the design is intuitive enough. Did not see any junk programs installed after carefully watch the install prompts. For a free program that works as advertised it earns high mark.

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Results 1-4 of 4

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