Webroot Internet Security Essentials 2011 7.0.8.7 User Reviews

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  • 1.0 stars

    "annoying program"

    January 6, 2011  |   By rzenne

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    Doesn't bog down compute.
    seems good and finding and removing viriuses.

    Cons

    same virus appears day after day. Annoying popups. freezes computer. constantly ask to re boot computer. blocks access to programs you need to use. Help support way below average.

    Summary

    Had this program on my computer for about 3 months now. Ran a scan one finds virus and quarantines its but next day it finds same viruses. Constant popups with ask to block or not if you say don't block it will lock up your computer unless you block then repeats every couple of minutes. very annoying when playing game. It blocked me from getting on to the internet. My isp helped me find out that it I bypassed the firewall I could logon. My problem I am having now is I can receive but not send e-mail. Same problem with firewall. ISP tried to help but webroots firewall when it blocks programs is very difficult to work with. Webroot help desk told me to go into firewall and correct setting. It didn't help. I was told by friends this program is used by computer stores to remove viruses. It might be good to run once a year to remove viruses but not to be on your system and running all the time. I have re-installed several time and am very disappointed with it.

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  • 4.0 stars

    "online security"

    December 14, 2010  |   By acmz123

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    powerful function

    Cons

    not stable

    Summary

    Actually I'm not quite familiar with this software, but I have another similar one recommend to you, tuneup360 it can help me handle all the common problems in my PC, such as slow startup, windows freezing, and internet no responding and so on.

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  • 1.0 stars

    "Do Not Use This Product"

    September 15, 2010  |   By syrik

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    Nothing good if it breaks your system.

    Cons

    Removes legitimate files, including deleting quarantine without user input

    Summary

    I downloaded and installed the Complete version (simply adds internet storage and personal info protection) of this product. Everything was fine and dandy at first. Ran my first scan and it found a few files, most notably some (including an .exe file) from my c:\HP\recovery section. It automatically Quarantined these files (as it should) and I reviewed them. I did web searches and discovered that multiple other companies (Norton, AVG, Avast, Kaspersky, Avira) products had discovered these same files and determined them to be false positives. So I submitted an email to Webroot Technical Support to have the files reviewed and waited for a response. The next day I started my computer, ran a scan and this time it only found a single tracking cookie. OK, no problem. I went to the quarantine (it puts all detected files in quarantine for review) only to find that was the ONLY thing in there. The previously detected files, which I believed to be a false positive, were gone. The programs history tab says they were deleted during the time that the scan was taking place. I wasn't even at my computer during this time. I submitted another ticket about these files being deleted and started research to find out what they did. Turns out the .exe it deleted was the HP software repair utility used to recover damaged files and the others were documentation for this program.

    The tech that responded insisted that I deleted the files myself and simply told me to go to HP to get them back if they were important. He said if Webroot detected something then it was bad and they don't have any issues with their software. Also, Webroot does not allow you to make logs, .txt files or copy/paste from the history. The only way to get logs of what the program does is with another logging program that Webroot sends you. It creates an enormous file that only someone with prior knowledge could understand. This tech said that my log I submitted didn't say that anything was found or deleted even though the history tab on the scanner clearly shows detection, quarantine, and deletion.

    Meanwhile I am left with a computer which has had its software repair utility deleted and the only way I know to get it back is a full system recovery (destructive recover) from the backup drive.

    Do not use this product.

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  • 3.0 stars

    "Free scan/trial not so free"

    September 8, 2010  |   By hbmcc

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    Hey, it found lots of stuff ... Cookies and suspicious files that my Eset NOD 32 just skips over. But Eset has no spam engine. The reviews I saw were good and I wanted to use Webroot for the next year.... But,

    Cons

    I tried to delete the pests it found ... and it refused. Never before with any other trial AV has this happened. I had it running over three other potential conflict applications, so uninstalled. Couldn't find the disable/exit button either.

    Summary

    Decided to try the flagship product, today ... ahhh, what's it called? But it won't install. And, the Essentials 2011 went up $10, over-night.

    Three stars because it did find stuff after 2-hour scan of 1.2mil files. Eset, famous for being nimble, took 17 minutes longer. The trial version may lack features--it didn't clean threats--so, lack of "off" switch, and more detailed control may not warrant a rack of 50mm bile when kudo's could be given under other circumstances.

    For the crappy treatment of a potential customer, I'm not sure I'd care to find out what they do with one who's corralled.

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  • 1.0 stars

    "no no no no"

    August 7, 2010  |   By supershaft

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    back up componant works well.

    Cons

    dodgey installation, can sometimes not install properly, slows boot up, browsing, messy to uninstall, poor firewall

    Summary

    this program is costly and you do not get much for your money. support is lax, unless you are about to get your credit card out. the firewall is the fly in the ointment of this program, webpages failed to load, pictures failed to display, all in all made a mess of my browsing. had to turn off firewall to browse. its simply not worth the money and i was not impressed with the protection. stick to norton or avg

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  • 3.0 stars

    "low protection"

    August 5, 2010  |   By pc-know-it-all

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    this anti-virus software is excellent at it's speeds, quick installations, and hourly updates.

    Cons

    low VIRUS & malware protection, out dated interface.

    Summary

    "Webroot" has very poor security and its firewall is terrible, but I love how it has all the amenity's you need even gamer mode. its sold at the price of $60 for three users so it's price isn't that bad so anyways I still recommend it.

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  • 2.0 stars

    "This program is below avg quality."

    July 21, 2010  |   By gbreadman

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    Seems to keep the computer running fast...

    Cons

    We'll start with automatic updates...it's erratic at best, and manual updates are frequently required. The updates download several dozen single-KILOBYTE files, dragging down the update speed...hasn't Webroot ever heard of BUNDLED UPDATES?!?!

    Summary

    This program is below what I had expected. Spysweeper was great in this past, but this program is becoming a nightmare very quickly. ZoneAlarm automatic updates were 100x better than this. Updates in Webroot IS frequently freeze up (and take the web browser with it). Updates are also several dozen 1 kilobyte files (the updates stop when a 1kb file has downloaded, does the checksum, and starts up another 1kb file, with 800kb to go...sometimes it locks up halfway through the updates and you gotta do it all over again). When I use "cmd" in XP for a few items like tracert, even after I close the dos window and use Firefox webroot keeps freaking out, saying "tracert's parent app is trying to access the internet", and then locks Firefox until I press the "accept" button twice. Here's the deal-breaker: when a firewall warning pops up, if I click the checkbox, "Choose this <allow/block selection> for all future warnings", Webroot will ignore this and keep annoying you with the same firewall warnings for the same programs. I can't believe this is out of alpha-stage program debugging and people are paying good money for this junk. Maybe it's great in Vista, but it's lousy in XP.

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  • 4.0 stars

    "Excellent program. Well worth the cost for 3 PCs"

    June 24, 2010  |   By RoadHog660

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    I have owned Webroot Antivirus software for 4 years now. Always ran smoothly, never had a problem with automatic scanning or updating. Upgraded to Essentials and not looking back. Still same great performance and some nice new tools too.

    Cons

    I miss the right click scanner with Window 7, 64-bit. The program does take some getting used to, not the most user-friendly at first.

    Summary

    Excellent protection for the money. I have tried other premium software and always go back to Webroot. It's not clunky and doen't use a lot of resources when running in the background. As long as you run regular scans, get regular updates, and keep a well cared for system, you will not be disappointed. I also like how Webroot has incorporated Window Washer into Essentials with the Cleanup program.

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  • 1.0 stars

    "Terrible software. Doesn't complete sweeps. Help ignore"

    May 20, 2010  |   By kalahun

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    There is nothing to like. Correctly loaded software does not complete any tasks.

    Cons

    Virus sweeps stop. Help rqsts ignored except for auto prompts which don't open. Internet filter is useless. No browsing possible except with filter disabled. With filter on every url times out. The scam seems to get you to buy time from helpdesk.

    Summary

    This software is a scam. It is expensive, doesn't work as advertised, employs high pressure sales staff, non-existent help feature except for automated messages. I especially like the one that tells you how to fix your inabilitiy to connect to the hint with Google Mail, since you cannot connect if you have Google Mail. Catch 22 you see. The internet security feature appears to be based on not downloading any urls at all. This is like lowering the speed limit to zero so there won't be any traffic accidents. Unbelieveable that this software can be sold.

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  • 5.0 stars

    "Great Virus Scan Software"

    January 24, 2010  |   By Webrootlvr

    Version: Webroot Internet Security Essentials 2011 7.0.8.7

    Pros

    Fast Scans, Secures System Well

    Cons

    Firewall can be too defensive at times

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Results 11-20 of 32

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