Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment (runs on IIS). The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks core feature is a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests.
What's new in this version:
- The Audit Feature now works by IP Range, Computer List or LDAP Query
- Major grid views support multiple views (saved per user)
- Major grid views support a right-click context menu for performing common tasks
- Image type attachments now show a thumbnail preview
- SQL Server 2012 supported