Designed with a call center/help desk in mind this tool will minimize to the system tray so that it is always a click away. The address book features a one click email button. This means that you no longer have to copy and paste an email address. Simply just open your Virtual Assistant, select your contact and click the email button. Your default email client will automatically launch and populate the "To" field with the email address. The notepad feature allow you to jot down some quick notes with out having to keep track of a pesky text file. To-Do list is also included that will let you keep track of important tasks.