CNET Editors' Rating 4.0 stars


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  • 2.0 stars

    "Was Great When it Worked"

    February 12, 2011  |   By SLorraine


    Was simple to use & had not problem with downloading videos when I was using an older version of FF.


    Could not uninstall it.


    This was a great program when I was using an older version of FF. At that time, it came on a tool bar--must have changed it to a button now. Anyway, when I upgraded to a newer version of FF, it no longer worked. So I went to the company's web site and complained. I was told to uninstall the Video Down-loader that I had and reinstall a newer version that had just came out and it would work with my new version of FF. The problem I ran into is that I could not uninstall the tool bar. The ADD/REMOVE option in Windows showed that the program was uninstalled, but it still left the tool bar behind. I spent 2 weeks trying to uninstall the tool bar. Finally I went to one of my technical help web sites, and I was helped there--they got the tool bar uninstalled for me after instructing me to download and doing several different things to uninstall it. Because of all that trouble and frustration I had uninstalling the tool bar, I decided not to install their new version and found a different video down-loader to use. Maybe now that they are using a button instead of a tool bar there won't be a problem, but I just rather not have anything to do with this program again.

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