TurboTax Deluxe 2014

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 34 user reviews

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  • 1.0 stars

    "Want a bad time? want to be ripped off? good choice!!"

    April 14, 2013  |   By modkva

    Pros

    - Filed my taxes, not quickly, but at least THAT happened.
    - I was kept in the dark about what I was filing.
    - Pretty fluid flash animations, wow!!!

    Cons

    - Customer support? right...
    - No serious information about taxes ever displayed

    Summary

    Do you enjoy walking down a dark corridor heading to the slaughter house while being told you are doing great? Well this is your type of place!!! Turbo tax is made for the commonly found inept man who thinks there are better things to do in life besides properly filling out a form that is, well, a legal requirement for basic life in the U.S.
    You will find yourself with very pretty flash animated menus, clicking away to the most "convenient" answer to the most utterly useless questions while the software decides your choice of path down the filing way, just to find yourself paying for what should be an otherwise free service. I filed what should have been a free 1040EZ only to find out they decided I should fill a 1040A, free? I don't think so. Should I know why I am getting charged? I wish! Should there be somewhere where the criteria for each form is specified? yeah right!! Just pay online because we know best and you know nothing. Oh btw, shut up, we don't like to hear your complaints.
    They willingly omit information that is vital for you to know what your are doing, it's a blind point and shoot and you can't find out what form you have filled until you have paid in full and e-filed.
    My federal filing should have been free, it was no different as it has been for the last 7 years and I could talk to NO ONE about it. Turbo tax, booo. Two thumbs down and a flaming doodie bag on your door step.

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