Acronis True Image Home

• 1.0 stars

  "Can of worms."

  August 28, 2012  |   By walkhorse

  Pros

  Some good features.

  Cons

  Knocks out your working backup system. No indication that it is backing up or restoring. Log froze up computer.Backup data location scrambled.I spent a week getting the backup system to work 87% worth.

  Summary

  Dear soon to be unemployed:
  
  Check out Acronis reviews. I would like management to replace all the incompetent people
  that work as technical support for Acronis. Then the software Engineers that created
  this can of worms. Management could then micromanage the coffee machine. It was smart to charge for
  Tech support when the software is to buggy to sell in the market place.
  Regards from a X client,

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1 reply to this review

• Reply by Acronis__Support on August 30, 2012

  Hello walkhorse,
  
  Thank you for sharing your feedback with us.
  My name is Anton and I'm writing you on behalf of Acronis Customer Central.
  
  We would like to assist you with resolving the issues that you reported and if possible, could you please clarify if you have opened a support request with us, and if you did, please let us know the case number.
  
  We will need more information about the backup operations that you reported, please let us know how we can assist you.
  
  Should you have any additional questions please feel free to contact us by visiting http://www.acronis.com/support. Please let me know if I can assist you with anything else today.
  
  Best regards,
  Anton Deev
  Acronis Customer Central

  Report this post