Trend Micro Titanium Maximum Security 2012 5.0 User Reviews

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 116 user reviews

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  • 5.0 stars

    "JUST GREAT"

    April 22, 2013  |   By AdisJJ

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    THE CONFIDENCE IT HAS GIVEN ME. SECURITY ON CLIENT DATA.

    Cons

    NONE SO FAR.

    Summary

    Installing the Maximum Security all in One has been excellent, I do have confidential data from my clients, and having this product makes me at easy knowing I have what I believe to be the best security for any computer system out there I purchase for 3 machines 2 for the office programs and one for my laptop since I go out to make presentations and transfer clients data.
    THANK YOU KEEP UP THE GOOD WORK. EXCELLENT.

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  • 1.0 stars

    "Screwed up computer-No technical support"

    July 2, 2012  |   By ssfoot

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    Seemed to work OK on my son's laptop.

    Cons

    Installation program will remove previous security software for you before installing Titanium leaving your computer exposed.
    Customer support is terrible. Limited phone service hours. Rep took information and had me send log file, but never responded.

    Summary

    Norton 360 on my PC was coming to the end of my subscription. I tried Titanium Maximum Security partly because of good reviews and partly because Norton did not always give me the detail information that I wanted. When I ran installation program, it uninstalled Norton 360 and started installing Titanium. It got to about 80% complete when something caused my system to reboot. My system then went into a cycle of rebooting every 4-5 minutes (about the time it took to almost load Windows and get to my desktop). Rebooting cycle continued even when I pressed and held power button. Only way to shut down machine was to kill power at power tap. Tried a few more times with same results. Could not find any answers on Trend Micro web site or knowledge bases.

    Called Trend Micro support who had never seen that type of problem before. She had me repeat the install process with the same results, then had me create a system log file to send to her. I sent it, and that was the last I heard from her for 2 days. On Saturday I got an email from her asking if my problem was resolved and telling me that my case would be closed in 24 hours if I did not respond. Of course, no telephone support available at that time, so I sent back email asking if they expected the problem to magically heal itself or if I was supposed to try to find a way to fix the problem on my own.

    After spending the rest of the weekend trying to use various tools, anti-malware programs, registry cleaners and repair tools, and restoring my system to earlier and earlier checkpoints, the problem still was not solved, and even more problems were created until finally I gave up and wiped the drive to start reloading everything.

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  • 5.0 stars

    "A LOT better than NORTON!"

    June 30, 2012  |   By Terry-Dawe

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    I am a retired Government employee and I get Norton for life. A friend of mine swore my Trend Micro, so I took Norton off and cleaned out all the embedded files then purchased and installed Trend Micro (Titanium wasn't around yet).
    It IMMEDIATELY found two viruses! Since that time I have convinced well over 30-40 people to use Trend Micro Titanium! When I fix someones computer for them I always insist they put Trend Micro Titanium on. I am responsible for at least 75 sales and going with no commission. Yes, it is THAT GOOD!

    Cons

    None known.

    Summary

    Tina Turner sang it, Trend Micro is "Simply the Best, better than all the rest"! And no, I do not work for Trend Micro :)

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  • 5.0 stars

    "In it all, through it all, it is about peace of mind!"

    May 21, 2012  |   By Joseph1160

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    I first installed Trend Micro three years ago and since that time including all the revisions to Titanium, I have not experienced a single negative issue. In that time I finally relaxed with the issues of the past utilizing other company products that failed to protect the systems being used. I now have the peace of mind that software of this kind should have given me from the very start.
    The security is great and is updated automatically with the latest updates upon system boot up even increasing your peace of mind.
    I have recommended Trend Micro to business associates as well as close friends without reservation of falling short of proper advisement.
    Good things come to those who wait but not to those who wait to late!
    Best regards,
    Joseph L.

    Cons

    Very little note worthy.

    Summary

    As stated within Pros: Peace of mind!

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  • 5.0 stars

    "Exceptional Security Software."

    May 18, 2012  |   By Blindbiggdawg

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    Security for Computer, & Email for viruses as well as spam/junk mail. I enjoy all the extra tools included in the application. The security is top notch and easy to get people to understand as well as easily installed and setup. It is very smooth and efficient on the scans and monitoring of the computer and email. I recommend it to all my friends and family. I actually have 3 other families running Trend Micro app's currently and they feel safe with the products.

    Cons

    I like having the CD for clean installs, and don't enjoy paying the full price in the end product. Otherwise I don't know any cons.

    Summary

    I have purchased several different security softwre packages over thepast 20+ years and believe that Trend Micro has came out with one of the best. I have an Associates Degree in Computer Programming ans I'm Microsoft Certified Professional also. I have spent 12 years working for a major computer manufacturer in their technical support department in a senior level position.

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  • 5.0 stars

    "An Excellent Security Product!"

    April 20, 2012  |   By Newfievolt

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    I purchased a Dell Dimension PC in late 2005 with PC-Cillin installed, since then I have changed from multiple machines and have stuck with Trend Micro. I find it very reliable, effecient and user friendly with having no virus or related troubles since 2005. I have dealt with AVG, McAfee and North prior and found then less then steller. Key features I like with Titanium 2012 is schedule updates, scans, operates on multiple systems under the one license key also it don't bog down the system whether its scanning, updating or running in the background. A tremendous program to say the least.

    Cons

    A little pricey but its definately well worth it.

    Summary

    Extremely satisfied, have had no issues with it since my first experience and will continue to use Trend Micro as my program as long as its available. Highly recommend this to everyone as I find its trustworthy and well worth the cost.

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  • 2.0 stars

    "missed a virus"

    March 22, 2012  |   By igore69

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    cheap price

    Cons

    microsoft caught it

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  • 2.0 stars

    "Product itself is OK, rebate process is impossible!"

    February 23, 2012  |   By MiBurn

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    Product itself is OK, probably even slightly better than those from competitors I've used.

    Cons

    I have purchased this product for the past 2 years and both times I have had HUGE problems getting the rebates I was promised. Last year, I called the rebate company and was told I hadn't completed the paperwork properly. Fortunately, I had kept a copy of everything and faxed them exactly the same paperwork, and (of course) was approved. When I got prepaid card, and tried to use it, I was told it had a 30 day hold! More games! This year, my rebate just disappeared. The rebate company has no record of it. Trend Micro just refers you to the rebate company, they say they have nothing to do with it. So again, it's down to me re-sending everything. They've got to be doing this on purpose. I've never had this level of difficulty with any of their competitors.

    Summary

    Product is OK. But major difficulty (repeatedly!) getting them to pay rebates (and their customer service is terrible...the company is very fragmented...it's hard to figure out in the first place whom to contact...then there's no way for consumers to contact them by e-mail, you have to call...it's weird structure.)

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  • 1.0 stars

    "way to Big for the small user"

    February 5, 2012  |   By ExpressComputerRepairs

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    this is one of the worst of the antivirus products it is to system resource hungry does not remove malware properly

    Cons

    this product is a con like its competition it is made in the USA and is only good for virus eradication

    Summary

    try the other European ones they work

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  • 4.0 stars

    "Decent antivirus"

    January 18, 2012  |   By crispyguy

    Version: Trend Micro Titanium Maximum Security 2012 5.0

    Pros

    Doesn't seem to slow my pc down.

    Cons

    I bought this online and it was a pain to install. If you have malwarebytes,superantispyware you must uninstall these first before installing trend micro. Would not install with that software on my pc. The install failed and even after removing malwarebytes it would still fail on install. I reformatted my hard drive just to get this to work. After i got it installed though i was able to reinstall malwarebytes and superantispyware just fine.

    Summary

    A good antivirus and i like it so far. But if you want to install this make sure you have no other security software installed. It will fail on install.

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Results 1-10 of 30

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