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0 out of 4 people found this review helpful
1 stars
Version: Trend Micro Internet Security 2008
"unable to install"
Pros: i have to change my opinion of this company based on recent experience, see below
Cons: PLEASE CHECK OUT TREND MICRO AT THE BETTER BUSINESS BUREAU NATIONAL SITE, AT WWW.U.S.BBB.ORG AND YOU WILL SEE WHAT CNET DOES NOT TELL YOU. THIS COMPANY HAS AN F RATING AT ITS IRVINE ADDRESS AND UNSATISFACTORY AT THE CUPERINO ADDRESS WITH A DETAILED LISTING UNDER THAT ADDRESS OF UNRESOLVED CUSTOMER COMPLAINTS. I CHECKED IT FOR THE FIRST TIME A FEW MOMENTS AGO AFTER I WAS UNSUCCESSFUL IN INSTALLING THIS PRODUCT AFTER PAYING THEM AND HAVING A HORRIBLE EXPERIENCE TRYING TO CONTACT THEM. AFTER INSTALLATION, I WOULD CLICK ON ANY ICON OR FOLDER FOR TREND MICRO AND THE PROGRAM WOULD NOT OPEN BUT INSTEAD I WAS SENT TO THEIR WEB SITE AND REQUESTED TO PAY AGAIN AFTER MY CREDIT CARD HAD ALREADY BEEN DEBITED. INSTEAD, I INSTALLED SYMANTEC THE SAME DAY AND IT IS WORKING FINE. I ALSO HAVE SYMANTEC ON MY TWO IMACS INCLUDING A NEW ONE RUNNING ON LEOPARD AND IT DOES FINE. SO MY OPINION IS TOTALLY NEGATIVE NOW ON TREND MICRO AND POSITIVE ON SYMANTEC.
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