TomTom Home for Mac User Reviews
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"The GPS software is good but...."
Version: TomTom Home 2.5.1.34
Summary
This review was originally posted on VersionTracker.com.
... the mac version of TomTom Home is pure crap....
Buggy as hell... not up to the par with the windows app... still not fully supporting my ONE XL bought two years ago...
On top of this they provide maps outdated by several years... And their new updated map are just as outdated as the one they are supposed to replace...
The new updated map I purchased one year after getting my ONE XL still does not have the corrections I have signaled to them one year ago....
And when I complained to the support, they answered me that their map where up to date (which is not the case) and that if I want up to date map I have to download corrections made by others users through their mapshare functionnality...
OK so they make you pay for the hardware, pay for "up to date map" that you have to correct by yourself (or trust other users correction to the map), pay for the safety camera info...
Stay away from that one if you are looking for a GPS, other brand offer better and more friendly support, really up to date maps, free safety camera info.... -
"TomTom customer support is awful"
Version: TomTom Home 2.5.1.34
Summary
This review was originally posted on VersionTracker.com.
I got a TomTom from amazon, the 920T. It works well and has a good interface. TomTom advertises that you are "entitled to a free map download if one is available within 30 days of purchase." They do not mention that you must download it then. I got no alerts about the new map, and when i discovered it on day 37, the software wanted $129 to download it. I called customer support and apparently even though TomTom's guarantee says nothing about a download requirement, they said that was part of the deal and now i would have to pay $129 for the updated map to which I am entitled. I've faxed (they don't provide email and never answer the corporate phone) a complaint twice and have yet to receive any sort of response. Very poor service. -
"lots of surprises"
Version: TomTom Home 2.4.0.68
Summary
This review was originally posted on VersionTracker.com.
Many features the program has buttons for simply don't work - even send to GPS from google maps doesn't work. Its a nice start, but incomplete. -
"the tomtom is excellant"
Version: TomTom Home 2.3.1.40
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