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5 stars
Version: The Property Manager Corporate 4.3
"To Westbury/Rolling Hills"
Summary: Because we take great pride in our support, I have researched your complaint.
From the information given, I cannot match you to any clients, although I have established a few "possibles", and I have researched our registration database and our email database (which includes records of internet purchases). Have you registered the product?
We have no records of email support requests that have not been satisfied.
The only support "problem" we have had in this calendar year is with a person in the Chicago area who left a phone message, and sent a fax. In response, we called 3 times leaving messages and emailed twice. When I personally finally spoke with him (early July, time about the same as your review) he insisted we had not been contacting him. In any case, we spoke then and quickly established that he had a badly damaged Windows installation that would not even run some standard system commands. Presuming he has solved that problem, his system should now be working.
We accept support requests via telephone, email, fax, or message board. I am sure that we can solve your problem if you contact us.
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