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Tele-Support HelpDesk 4.1

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Quick specs
Price: Free to try (30-day trial); $475.00 to buy
Operating system: Windows 2003, Windows Vista, Windows Server 2008, Windows NT, Windows 7, Windows XP, Windows 2000
Date added: April 05, 2009
Total Downloads: 11,491
Downloads last week: 26
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Tested spyware free

Average user rating: 4.5 stars out of 2 votes
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Publisher's description

From Resource Dynamics :

For help desk, customer service, tech support, and call tracking applications. This is a fully functional help desk application that runs stand-alone (built in contact manager) or integrates with ACT! GoldMine, or Microsoft Business Contact Manager (BCM)contact managers. Includes in-bound/out-bound e-mail processing and linking feature, intake forms, knowledgebase system, bug tracking, priority escalation, detailed timekeeping, contract tracking, detailed reporting, RMA, on-line knowledgebase for customer lookups, inquiry status checking by customers, system alerts, custom forms.

What's new in this version:

Supports all Windows platforms

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Turn personal or real-time data into interactive dashboards

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