TeamViewer

Publisher's Description

TeamViewer - Control computers remotely - Download Video Previews:
All User Reviews
  • All versions:

    4.6 stars

    out of 842 votes

    • 5 star: 616
    • 4 star: 157
    • 3 star: 30
    • 2 star: 15
    • 1 star: 24
  • Current version:

    3.0 stars

    out of 3 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 1
    • 2 star: 0
    • 1 star: 1
  • My rating:

    0 stars

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Results 1-3 of 3

  • 3.0 stars

    "Free version is outstanding Pay version not so much"

    January 19, 2016  |   By Ottoyummi

    Version: TeamViewer 11.0.53254

    Pros

    Free version works great, fast, great file transfer, built in chat, talk and video.

    Cons

    You cannot log into a pay version and free version on the same computer.
    Pay version is restricted compared to free version: limits concurrent device connections, limits concurrent accounts connections, cellphone app does not work with pay version, regardless of when you purchase the next version is full price.
    Customer service is slow to respond and uncaring.

    Summary

    I love TeamViewer and used it for years to manage my own computers and my families as the families "free help desk". So naturally when the need arose at work I pushed for purchase of TeamViewer corporate. The cost was about $3k for 3 seats. What I didn't realize was the pay version is more restricted than the free version. I have two separate accounts, the one that has my grandma's laptop and the one that has the $10k servers for work. Because I use the same computer for both accounts I get those annoying "Commercial Use Suspected" warnings and eventually it goes into Restricted mode where I can only connect for a few minutes EVEN with the account I paid nearly $3k. TeamViewer support told me I should use two computers and that my use case is too unique to provide a solution. Overall they have been unsympathetic to my problem and slow to provide any kind of solution.

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  • 5.0 stars

    "Don't listen to these other people! Teamviewer is great"

    January 12, 2016  |   By BoyWonder68

    Version: TeamViewer 11.0.53254

    Pros

    Ease of use
    Speed (very quick response)
    Security (point-to-point)
    File transfers

    Cons

    The only issue that I have is that Teamviewer requires that both sending and receiving computers have the same version (definitely NOT a deal breaker). However, in the latest version it tells you if the versions are different and gives you the option to update the remote client.

    Summary

    In short, if you can't get it to work right or have connection issues, perhaps YOU did something wrong. Many companies block connections from out of country IP addresses. If you got a license error on the free version are you sure you installed it right. It's atrocious that people tend to blame the product when most of the time it's because they don't know what they are doing.

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  • 1.0 stars

    "Wish I never used it-total waste of time"

    January 6, 2016  |   By nuhair2003

    Version: TeamViewer 11.0.53254

    Pros

    All the pros is overshadowed by a major flaw

    Cons

    You can't use it when you need it. I set this so that I can remote into my office computer from overseas. It worked fine when I tested it from the same country but when I tried using it overseas it keeps coming up with errors and then apparently my "license" has expired--I was under the impression that I was using this as a free program if there was redtape involved I would have never bothered. What a total waste of my time. I wish it was never recommended to me and if anyone is thinking of using it the same way I am then don't!

    Summary

    I wish it was never recommended to me and if anyone is thinking of using it the same way I am then don't!

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Results 1-3 of 3

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