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Full user review
"Best way to help someone else without wasting time"
One can transfer programs to be installed by dragging them from one's own computer to the one needing the help.
Can't think of a thing...
It not only allows one to work on the other computer, but it allows the other person to see what and how it is done. Saves time and travel and allows small problems to be addressed, which if one had to go there could not be done efficiently.