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Full user review
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"Good, but deeply flawed"
Pros
For a long time I loved this program. It fixed a number of issues, but you had to be careful on fuill auto as it would do thgins like clear yuor trash- and when you went to look for something there....
Cons
MAJOR PROBLEM - apparently, with Visrta SP 2 it KILLS your Microsoft installer package. After days of work I finally got them to admit this, and none of the fixes found on line will work. This means I have to REBUILD EVERY FRIGGING VISTA MACHINE I used this on. They don;t even really seem to be sorry about it and say "oh, well, we'll deal with it in a future build, sometime. Maybe"
Summary
3 months ago I would have said it was a good program. Now I hate it! and hate how the company has been treating meYou'd think with a major issue liek this they would immediatly sic a pile of top engineers on a fix for ttheir poor customers, but no. The best they can do is suggest a full install, then manually exclude the MSI registery keys from their program. SHAME SHAME SHAME!
2 replies to this review
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jgwane is absolutely right- it erases system installer and their suggestions DO NOT WORK! Oh yes, they say their engineers are working on it- BS!
The only solution I found was to restore two of my machines to factory- thus erasing everything. This is a major flaw to what i had considered a very nice piece of of saftware. I have not used it since and will not be renewing my subscription. How CNET can rank it so high after this is beyond credibility. SHAME ON CNET TOO -
Wow man, that sucks. Such a problem is HUGE, and they tell u they MIGHT fix it in a future release. What a **** of a company. I was thinking of buying SysMech, but after this, HELL NO. They don't deserve to sell their software.
