SyncBackPro for Windows

User Reviews

• Excellent reliable backup solution

  nonactionman3/20/2013

  Pros

  Very customisable backup profiles; will backup from a network drive or mapped drive; loads of features; the best customer support from a vendor I have ever experienced bar none.

  Cons

  I'm trying hard to come up with something, but I cant!

  Summary

  I am a long time user of SyncBack products, I have used the SE version for some years now, and it has never, NEVER skipped a beat. I was lead to try our Storage Craft's Shadow Protect (SP) for our business solution. While SP is very capable, I have come back to SyncBack because I needed to backup from inside a truecrypt mounted drive. SP will not do it, so that was a waste of money! Syncback didn't even bat an eyelid, it just did exactly what I wanted. Within a very short period, I have made profiles to do just what the main advantage of SP was - hourly incremental backups with a collapsed daily incremental that i upload to an off site server, all automated. Thank you 2BrightSparks, you have made a great product that just keeps doing what it was made to do, back up my data!

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• Perfect product for mirroring files.

  erich5192/11/2013

  Pros

  Does more than I ever expected. I have one system with 3,000,000+ files on it. Robocopy was choking on it. It would take 2 and 1/2 days if it didn't hang. The job takes 2.5 hours now. It is integrated with emailed logs, text to voice alerts on a pc, and significantly more bells and whistles. All with a low price point.

  Cons

  It's a little techy oriented, but considering that's my field, it was just what I was looking for.

  Summary

  Don't be put off by the couple negative reviews listed here. I almost backed away myself, but dig into the reviews and you will find responses that are reasonable from the vendor. Try the program and you will probably be happily surprised.

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• Warning dont buy a license key. Fraud!!!

  revconguy111/4/2012

  Pros

  Works well for about 2 weeks.

  Cons

  Warning don't buy a license key. It will work for a short while and they a pop up message will appear saying the key has been banned.

  Summary

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• Red alert about 2brightsparks - scam company?

  willybeijing4/16/2012

  Pros

  - lof of options - do his job and not too much softs do that

  Cons

  - worst customer service I saw in 12 years - lot of worries about security of soft : 2brightsparks does it know password of your server? - lot of worries about security when you try to buy the soft...

  Summary

  I used SyncBack Pro during 30 days as trial without issue. Then I decided to bought it but the problem began there... I used my Paypal account like usual when I buy something online. Something weird I never see before, the service ask to connect to your paypal first in order to grab your email, then it come back to original site with all your infos, then you need to submit order again. Weird! Why this system need to do that, something smells very bad there. Is the system sucks all infos of your paypal account? I don't have the answer, but definitevely it's not a "classic" system of paypal payment used there and we should worry about that. Then the payment was not success. They told me I have to contact paypal because it must be issue with them. What? I use Paypal almost everyday since maybe 2006 to receive or send payment without problem. Then I try to use my second account Paypal (one is pro, one is perso) but still doesn't work... They told me "Your information has been forwarded to our review department. A Customer Care Specialist will be contacting you within 2-3 business days as to how we can proceed with your issue.". I told them to give me their paypal email to pay them directly, no answer about that. It was the 1st april 2012. On 6 th april still no answer. I send another email, answer was: "Unfortunately, we have not reached a resolution yet from our review department. We have updated your request and please allow 3 business days more." I answered again to just send my a paypal email and will send a payment to solve the issue. They answer : "This error could be the result of attempting several orders that fail, which would cause our credit system to detect possible fraudulent credit card use and then place a block against the credit card.". What? Which credit card they talk about? I'm using Paypal... 11th April : Lot of emails sent with same copy paste from them speaking about credit card when I'm using Paypal. The most funny sentence "Your concern has been escalated to our higher department and is set to priority. A customer care specialist will contact you with in 24-72 hours." High priority after 10 days? Wow, what is low priority in this case I wonder... 12 april : Lot of emails with same silly answers talking about credit card, high priority, get back to me in 72hours / 2 or 3 days. Today 17 april 2012 : you guess, no news of course. So what is the point of this service? 1. It's obvious it's the worst internet customer service I saw in 12 years in Internet business. 2. why this system with connection to Paypal to grab your info? Do they grab your password also? According what's happen, I could ask the question... 3. Why always sending email about credit card when we use paypal? It looks like this service NEED you give it your precious 16 numbers. Why a service absolutely want your 16 credit card number and not Paypal? Hey guys, I let you guess...<br /><br /><span class='notifyMsg'> Updated </span>on Apr 16, 2012<p/>I forget to add something. I'm the owner of web agency beijingwebsitedesign.cn.com so I'm not an anonymous working for a competitor, it's my real experience!

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• Full featured software

  jondaman215/29/2011

  Pros

  Incredible number of features and options Has SFTP, which many other programs don't and I needed

  Cons

  Filtering doesn't always work properly Had a somewhat serious issue when I tried parallel syncing (i.e. syncing several profiles at once) between two computers, where all the files on one end were deleted. Works fine if you don't use parallel syncing

  Summary

  Full-featured and generally works well. The programmers are pretty responsive. I've been using it for a year or two now and have had no problems except for the one noted in "Cons".

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• Very Good, cost effective back up

  mattdeany_wright4/9/2011

  Pros

  1. As with previous versions, defaults settings are good, so will work well for simple tasks 2. Highly configureable 3. Handles FTP, and many other backup mediums, well 4. Inexpensive 5. Reasonable autorun, with useful features

  Cons

  Phone support for purchase is poor, Paypal good. GUI a little dense, could need 'techie' support for some users.

  Summary

  A very good backup program

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• Excellent syncronisation product

  ed-matthews-mobile2/17/2011

  Pros

  Runs as a service Scheduler integrates with windows task scheduler copies open files (e.g. outlook psts) Very flexible Good logging

  Cons

  Only thing I'd like to see is an option to put something in the systray, or a pop up after a scheduled task has completed. It does keep logs but I have to go and look for them.

  Summary

  well worth the money

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