Sync2 for Outlook User Reviews

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  • 1.0 stars

    "Beyond terrible"

    September 18, 2014  |   By dhbaird

    Version: Sync2 for Outlook 2.50.2574


    Some of the package works. Only one time it totally destroyed my contact list with 2500 duplicates, triplicates.


    Operationally the biggest problem I had was it's failure to copy all the archived messages to the same folders on the main server. But that problem was nothing like the terrible experience I had lately.

    Had a catastrophic failure of the hard drive on the laptop. After trying to re-install the Sync 2 software I received an error message saying that I had to upgrade. All I wanted to do was reinstall the program I had already bought.

    Tried calling support. No answer. Emailed and they said that my "support" had run out and that I needed to upgrade and pay them for the program all over again. They said that if I had de-authorized the laptop it would be no problem. How do you do that with a hard drive crash? This policy is nothing less than hostage taking and amongst the worst customer support I have seen in a long time!


    I have been a developer myself and beta tester for other developers for Windows apps since Windows 2. In 30 years of interacting with vendors and developers I have never been treated so coldly than by this company.

    Don't give them your $. Don't reward people for terrible customer relations or youi could be next!

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