Sync2 for Outlook User Reviews
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Version: Sync2 for Outlook 2.50.2574
Some of the package works. Only one time it totally destroyed my contact list with 2500 duplicates, triplicates.
Operationally the biggest problem I had was it's failure to copy all the archived messages to the same folders on the main server. But that problem was nothing like the terrible experience I had lately.
Had a catastrophic failure of the hard drive on the laptop. After trying to re-install the Sync 2 software I received an error message saying that I had to upgrade. All I wanted to do was reinstall the program I had already bought.
Tried calling support. No answer. Emailed and they said that my "support" had run out and that I needed to upgrade and pay them for the program all over again. They said that if I had de-authorized the laptop it would be no problem. How do you do that with a hard drive crash? This policy is nothing less than hostage taking and amongst the worst customer support I have seen in a long time!
I have been a developer myself and beta tester for other developers for Windows apps since Windows 2. In 30 years of interacting with vendors and developers I have never been treated so coldly than by this company.
Don't give them your $. Don't reward people for terrible customer relations or youi could be next!
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