SynXpert is the smart tool for process mapping and managing business processes. It brings together diverse elements of a process improvement or workflow analysis project in a comprehensive, easy-to-use fashion. The process map in SynXpert is not simply a flowchart... a simple picture... but rather a much more sophisticated representation of the process that understands how the elements of the process relate and impact each other. Steps are composed of resources, actions and objects, and each of these step elements have specific characteristics. Steps have a sense of their relation to other steps. Documentation can be attached to processes. SynXpert is an integrated tool for working with processes.