Stellar Phoenix Photo Recovery

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  • 1.0 stars

    "SCAM! Run AWAY - FAST!!!"

    April 2, 2013  |   By Salmon_Dave

    Pros

    None. Software is advertised with 30-day money-back guarantee; when it fails they direct you to a .pdf file (http://www.stellarinfo.com/pdf/refund-policy.pdf) not available at their website. Terms within basically say it's up to them to decide if you get your money back, and you never will.

    Cons

    Everything. They have a network of "third-party" websites under different names wherein are links to download their software (http://android-photo-recovery.com/tutorials/recover-photos-videos-from-samsung-galaxy-s2.html). These sites claim it can recover photos and videos from every major manufacturer's smart phones, but once you've 'taken the bait' and do the download, you're faced with a list of 'recoverable' photos - then you have to buy a license. Upon purchase, all that you get is thumbnail pictures (none more than 70kB in size) when originals were HD-quality images. After contacting their "Support" team, I was informed that the software cannot recover videos from my phone and that their website makes no such claims (easily done due to the "Third-Party" 'dummy' sites in use), and then they play "email tag" with you between "Support" and "Orders" Departments - one saying they're awaiting your reply, and the other suggesting you "keep the software for future use".

    Summary

    All in all, a TOTAL WASTE OF TIME AND MONEY.
    RUN AWAY FROM THIS PRODUCT AND SAVE YOUR MONEY!!!

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1 reply to this review

  • Reply by leafsandbuds on May 8, 2013

    Perfect review and I agree completely. Listen to the man and DO NOT BUY THIS PRODUCT

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