Stellar Phoenix Photo Recovery 5.0 - Free download and software reviews - CNET Download.com

Stellar Phoenix Photo Recovery

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All User Reviews
  • All versions:

    2.4 stars

    out of 64 votes

    • 5 star: 13
    • 4 star: 9
    • 3 star: 3
    • 2 star: 2
    • 1 star: 37
  • Current version:

    2.0 stars

    out of 15 votes

    • 5 star: 3
    • 4 star: 1
    • 3 star: 0
    • 2 star: 0
    • 1 star: 11
  • My rating:

    0 stars

    Write review

Results 1-10 of 15

  • 1.0 stars

    "locks up and causes damage on your system"

    September 4, 2013  |   By openvms-nic

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    the download costs nothing

    Cons

    recovers NOTHING does not even tell you before it starts a long process that payment is required.

    Summary

    As others are saying as it runs it flashes little thumbnails of images I'd already seen using "recuva", and falsely believed that dedicated photo recovery software could do a better job. I let it run overnight on a 16 GB card from a 'phone, and when i came down to it, I see it was interfering with objects on my own computer, with a fair few status messages (mostly errors) and the only way I could regain control of my computer was using the power button to 'crash' it, with the memory card now liable to even more corruption. It recovers nothing without demanding payment - which it does not say before it starts the scan, so its misleading in the first case.

    Fully virus scan and malware bytes scan in progress, removal, and avoidance for all recommended. I can only assume the positive reviews above are 'plants'.

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  • 1.0 stars

    "HUGE SCAM. DON'T GET FOOLED LIKE I DID."

    August 13, 2013  |   By jrber763

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    -ABSOLUTELY NOTHING

    Cons

    -Loss of $41.88
    -Loss of time
    -Loss of pride

    Summary

    I was disappointed when I accidentally deleted some of my vacation photos. I regained hope when I heard there were different services designed to recover photos. Now I am almost wishing I never even attempted to get my pictures back. Why? Because I have lost more time and money by trying to get them back than I would have if I just let it be. This photo recovery is absolutely a scam. They show you all of the pictures that you deleted giving you the false hope that they will get them back for you. They then require you pay a lofty charge of $41.88 to get them back. Once you have done that, NOTHING HAPPENS. I have emailed, called, and faxed this company. In fact, I dont even know what company I am dealing with anymore. The company is supposedly called RegNow, but then they are owned by another con called Digital River. When you try to contact them, you get sent to someone called MyCommerce but they are just another fake company. Please for my sake, do not get fooled like I did. Whatever you do, DO NOT USE THIS SERVICE.

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  • 1.0 stars

    "WORST SOFTWARE & CUSTOMER SERVICE IN HISTORY"

    August 8, 2013  |   By Peterpiperspeppers

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    You get to try the software...

    Cons

    After trying the software you are shown to a recovered image, and are therefore convinced that the software works. DONT BE FOOLED, this is a thumbnail... unbeknownst to you, you are about to pay €30.00 for a thumbnail... NOT A FULL JPEG OF YOUR IMAGE


    OTHER CONS ARE:

    OVER PROMISING
    MISS SELLING
    BAD CUSTOMER SERVICE
    FRAUDULENT
    SCAMMING
    RIP OFF
    NO REFUND
    MOST IMPORTANT... NO RECOVERED IMAGE AFTER PURCHASE

    Summary

    Where do i start?

    I'm a professional wedding photographer & i downloaded the demo to recover a few photos. Not the case.

    After clicking the repair button to my amazement I was shown a recovered image, slightly blurry with the stellar watermark all over it, nevertheless this gave me the courage to purchase the software and mark it down as something i would use. After purchasing and applying the full version to my images i was disappointed to recover nothing but a thumbnail.

    I got in touch with the support team, or UN-SUPPORT team should i say and they pretty much blamed me for not being more thorough. I've literally written 15 or more emails requesting a refund, explaining to them how i attempted to recover the image and that it did not work. The team, although quick to reply, was very unhelpful and dismissive.

    THE FACT REMAINS THAT THIS SOFTWARE DOES NOT WORK, IT IS A SCAM AND YOU WILL LOSE YOUR MONEY IF YOU PURCHASE. ANY OTHER EMAIL ON HERE SAYING THAT THE SOFTWARE IS GOOD IS PROBABLY ONE OF THEIR OWN.

    I Hope everybody take my word for this software and keeps well well away!

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  • 1.0 stars

    "Waste of time"

    July 2, 2013  |   By rpkitche

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    None, this software is a waste of time.

    Cons

    Searching through Google for free software to repair a corrupted 3gp file. I found a few links to http://www.3gprepair.com and http://www.3gp-recovery.com that downloaded this program.

    1st problem the program wants to run a time consuming scan every sector of the drive you have the file on.

    2nd after the full scan it won't restore it unless you buy the software. I doubt that it would even be able to repair a video file.

    Summary

    Don't bother this software is a waste of time.

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  • 5.0 stars

    "An easy solution to recover data data from SDHC card"

    May 15, 2013  |   By johnpearson86

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    Photo recovery is just a name, I was able to recover lost videos along with more than 2000 photos from corrupted SDHC card

    Cons

    Initially it was scanning fast, but after finding around 500+ photos its scanning process had become slow

    Summary

    I am using Sandisk 32 Gb SDHC class 7 card with my Nikon D300S from last one year. Recently I upgraded my Camera from Nikon D300S to Nikon D700 but using the same memory card with it, became a blunder as after connecting the card to computer, it was showing "no image found" error message. I chose Stellar Phoenix, it helped me to recover almost all my photos and 2 hours video clip as well but failed to recover another 25 min video clip. I contacted Stellar Support, the reply was "your file had been overwritten and it would not be recovered by any software". Although I was not able to recover 100% of my data still I was satisfied.

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  • 4.0 stars

    "Much more expensive, and can recover my files better"

    May 13, 2013  |   By alveyims

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    for most of data files can be recovered successfully. although a number of them can not be previewed.

    Cons

    the price is too high, and can not be refunded easily as claimed on its official website. so i have to give it up and turn to buy another more cheaper related data recovery software for Mac, named uMacsoft data recovery from recover-data-mac.com site. it has discount now, and then stellar has discount price?

    Summary

    the price is too high, and there are some kinds of files like rmvb and jpeg picture on my USB flash drive can not be recovered perfectly, and there is nothing response for me from its company.

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  • 1.0 stars

    "A major scam, DO NOT BUY THIS SOFTWARE"

    May 8, 2013  |   By leafsandbuds

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    There is absolutely nothing good to say

    Cons

    1. Price is too high and they do not offer upgrades
    2. The scan process takes forever, and by forever I mean a week
    3. The system crashed after the one week scan
    4. Their customer support is even worse then the software

    Summary

    Save your money and a lot of aggravation by purchasing something else. DO NOT BUY THIS PRODUCT.

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  • 5.0 stars

    "The best photo recovery software i have ever tried"

    May 5, 2013  |   By john-wright76

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    Efficiency is more than 90%( I was able to recover 779 photos out of 810. Being a professional photographer, my 16 GB sand disk memory card got corrupt and it had the photographs of my Grand canyon trip. This software helped me to recover my lost memories. Stellar Phoenix Works.

    Cons

    I was not able recover few files which were corrupt.

    Summary

    Overall performance wise it is a good software and true value for money. I have not tested it for audio and video files recovery but publisher says it is very much capable in that as well.

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  • 1.0 stars

    "Will not work on MTP devices as advertised"

    April 26, 2013  |   By Jh0nn

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    - Can't think of a single thing that speaks for this software. Even the uninstaller is terrible.

    Cons

    - DO NOT BUY on the premise that it'll work with MTP devices - it will not. This will locate only the logical and physical drives just like any other (free) recovery software. They are lying on their site when they say it'll work on Windows Phone 8 devices.
    - Does not work on Windows 8 desktop

    Summary

    A regular ripoff software created solely for the purpose of a quick buck. Avoid at all costs.

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  • 1.0 stars

    "SCAM! Run AWAY - FAST!!!"

    April 2, 2013  |   By Salmon_Dave

    Version: Stellar Phoenix Photo Recovery 5.0

    Pros

    None. Software is advertised with 30-day money-back guarantee; when it fails they direct you to a .pdf file (http://www.stellarinfo.com/pdf/refund-policy.pdf) not available at their website. Terms within basically say it's up to them to decide if you get your money back, and you never will.

    Cons

    Everything. They have a network of "third-party" websites under different names wherein are links to download their software (http://android-photo-recovery.com/tutorials/recover-photos-videos-from-samsung-galaxy-s2.html). These sites claim it can recover photos and videos from every major manufacturer's smart phones, but once you've 'taken the bait' and do the download, you're faced with a list of 'recoverable' photos - then you have to buy a license. Upon purchase, all that you get is thumbnail pictures (none more than 70kB in size) when originals were HD-quality images. After contacting their "Support" team, I was informed that the software cannot recover videos from my phone and that their website makes no such claims (easily done due to the "Third-Party" 'dummy' sites in use), and then they play "email tag" with you between "Support" and "Orders" Departments - one saying they're awaiting your reply, and the other suggesting you "keep the software for future use".

    Summary

    All in all, a TOTAL WASTE OF TIME AND MONEY.
    RUN AWAY FROM THIS PRODUCT AND SAVE YOUR MONEY!!!

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Results 1-10 of 15

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