Stellar Phoenix Photo Recovery

Stellar Phoenix Photo Recovery

Average User Rating:
2.8
out of 79 votes

Quick Specs

  • Version:
    5.0
  • Total Downloads:
    118,515
  • Date Added:
    Sep. 18, 2012
  • Price:
    Free to try (Save-disabled); $39.00 to buy (Buy it now)
  • File Size:
    10.11MB
  • Downloads Last Week:
    288
  • Platform:
    Windows
  • Product ranking:

Publisher's Description

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User Reviews
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  • Current Version

    2.0

    out of 15 votes

    • 5 star 3
    • 4 star 1
    • 3 star 0
    • 2 star 0
    • 1 star 11
  • All Versions

    2.8

    out of 79 votes

    • 5 star 24
    • 4 star 12
    • 3 star 3
    • 2 star 2
    • 1 star 38
  • My rating

    0 stars

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Results 1–10 of 15

1 stars

"locks up and causes damage on your system"

September 04, 2013  |  By openvms-nic

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

the download costs nothing

Cons

recovers NOTHING does not even tell you before it starts a long process that payment is required.

Summary

As others are saying as it runs it flashes little thumbnails of images I'd already seen using "recuva", and falsely believed that dedicated photo recovery software could do a better job. I let it run overnight on a 16 GB card from a 'phone, and when i came down to it, I see it was interfering with objects on my own computer, with a fair few status messages (mostly errors) and the only way I could regain control of my computer was using the power button to 'crash' it, with the memory card now liable to even more corruption. It recovers nothing without demanding payment - which it does not say before it starts the scan, so its misleading in the first case.

Fully virus scan and malware bytes scan in progress, removal, and avoidance for all recommended. I can only assume the positive reviews above are 'plants'.

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1 stars

"HUGE SCAM. DON'T GET FOOLED LIKE I DID."

August 13, 2013  |  By jrber763

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

-ABSOLUTELY NOTHING

Cons

-Loss of $41.88
-Loss of time
-Loss of pride

Summary

I was disappointed when I accidentally deleted some of my vacation photos. I regained hope when I heard there were different services designed to recover photos. Now I am almost wishing I never even attempted to get my pictures back. Why? Because I have lost more time and money by trying to get them back than I would have if I just let it be. This photo recovery is absolutely a scam. They show you all of the pictures that you deleted giving you the false hope that they will get them back for you. They then require you pay a lofty charge of $41.88 to get them back. Once you have done that, NOTHING HAPPENS. I have emailed, called, and faxed this company. In fact, I dont even know what company I am dealing with anymore. The company is supposedly called RegNow, but then they are owned by another con called Digital River. When you try to contact them, you get sent to someone called MyCommerce but they are just another fake company. Please for my sake, do not get fooled like I did. Whatever you do, DO NOT USE THIS SERVICE.

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1 stars

"WORST SOFTWARE & CUSTOMER SERVICE IN HISTORY"

August 08, 2013  |  By Peterpiperspeppers

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

You get to try the software...

Cons

After trying the software you are shown to a recovered image, and are therefore convinced that the software works. DONT BE FOOLED, this is a thumbnail... unbeknownst to you, you are about to pay €30.00 for a thumbnail... NOT A FULL JPEG OF YOUR IMAGE


OTHER CONS ARE:

OVER PROMISING
MISS SELLING
BAD CUSTOMER SERVICE
FRAUDULENT
SCAMMING
RIP OFF
NO REFUND
MOST IMPORTANT... NO RECOVERED IMAGE AFTER PURCHASE

Summary

Where do i start?

I'm a professional wedding photographer & i downloaded the demo to recover a few photos. Not the case.

After clicking the repair button to my amazement I was shown a recovered image, slightly blurry with the stellar watermark all over it, nevertheless this gave me the courage to purchase the software and mark it down as something i would use. After purchasing and applying the full version to my images i was disappointed to recover nothing but a thumbnail.

I got in touch with the support team, or UN-SUPPORT team should i say and they pretty much blamed me for not being more thorough. I've literally written 15 or more emails requesting a refund, explaining to them how i attempted to recover the image and that it did not work. The team, although quick to reply, was very unhelpful and dismissive.

THE FACT REMAINS THAT THIS SOFTWARE DOES NOT WORK, IT IS A SCAM AND YOU WILL LOSE YOUR MONEY IF YOU PURCHASE. ANY OTHER EMAIL ON HERE SAYING THAT THE SOFTWARE IS GOOD IS PROBABLY ONE OF THEIR OWN.

I Hope everybody take my word for this software and keeps well well away!

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1 stars

"Waste of time"

July 02, 2013  |  By rpkitche

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

None, this software is a waste of time.

Cons

Searching through Google for free software to repair a corrupted 3gp file. I found a few links to http://www.3gprepair.com and http://www.3gp-recovery.com that downloaded this program.

1st problem the program wants to run a time consuming scan every sector of the drive you have the file on.

2nd after the full scan it won't restore it unless you buy the software. I doubt that it would even be able to repair a video file.

Summary

Don't bother this software is a waste of time.

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5 stars

"An easy solution to recover data data from SDHC card"

May 15, 2013  |  By johnpearson86

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

Photo recovery is just a name, I was able to recover lost videos along with more than 2000 photos from corrupted SDHC card

Cons

Initially it was scanning fast, but after finding around 500+ photos its scanning process had become slow

Summary

I am using Sandisk 32 Gb SDHC class 7 card with my Nikon D300S from last one year. Recently I upgraded my Camera from Nikon D300S to Nikon D700 but using the same memory card with it, became a blunder as after connecting the card to computer, it was showing "no image found" error message. I chose Stellar Phoenix, it helped me to recover almost all my photos and 2 hours video clip as well but failed to recover another 25 min video clip. I contacted Stellar Support, the reply was "your file had been overwritten and it would not be recovered by any software". Although I was not able to recover 100% of my data still I was satisfied.

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4 stars

"Much more expensive, and can recover my files better"

May 13, 2013  |  By alveyims

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

for most of data files can be recovered successfully. although a number of them can not be previewed.

Cons

the price is too high, and can not be refunded easily as claimed on its official website. so i have to give it up and turn to buy another more cheaper related data recovery software for Mac, named uMacsoft data recovery from recover-data-mac.com site. it has discount now, and then stellar has discount price?

Summary

the price is too high, and there are some kinds of files like rmvb and jpeg picture on my USB flash drive can not be recovered perfectly, and there is nothing response for me from its company.

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1 stars

"A major scam, DO NOT BUY THIS SOFTWARE"

May 08, 2013  |  By leafsandbuds

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

There is absolutely nothing good to say

Cons

1. Price is too high and they do not offer upgrades
2. The scan process takes forever, and by forever I mean a week
3. The system crashed after the one week scan
4. Their customer support is even worse then the software

Summary

Save your money and a lot of aggravation by purchasing something else. DO NOT BUY THIS PRODUCT.

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5 stars

"The best photo recovery software i have ever tried"

May 05, 2013  |  By john-wright76

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

Efficiency is more than 90%( I was able to recover 779 photos out of 810. Being a professional photographer, my 16 GB sand disk memory card got corrupt and it had the photographs of my Grand canyon trip. This software helped me to recover my lost memories. Stellar Phoenix Works.

Cons

I was not able recover few files which were corrupt.

Summary

Overall performance wise it is a good software and true value for money. I have not tested it for audio and video files recovery but publisher says it is very much capable in that as well.

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1 stars

"Will not work on MTP devices as advertised"

April 26, 2013  |  By Jh0nn

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

- Can't think of a single thing that speaks for this software. Even the uninstaller is terrible.

Cons

- DO NOT BUY on the premise that it'll work with MTP devices - it will not. This will locate only the logical and physical drives just like any other (free) recovery software. They are lying on their site when they say it'll work on Windows Phone 8 devices.
- Does not work on Windows 8 desktop

Summary

A regular ripoff software created solely for the purpose of a quick buck. Avoid at all costs.

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1 stars

"SCAM! Run AWAY - FAST!!!"

April 02, 2013  |  By Salmon_Dave

 |  Version: Stellar Phoenix Photo Recovery 5.0

Pros

None. Software is advertised with 30-day money-back guarantee; when it fails they direct you to a .pdf file (http://www.stellarinfo.com/pdf/refund-policy.pdf) not available at their website. Terms within basically say it's up to them to decide if you get your money back, and you never will.

Cons

Everything. They have a network of "third-party" websites under different names wherein are links to download their software (http://android-photo-recovery.com/tutorials/recover-photos-videos-from-samsung-galaxy-s2.html). These sites claim it can recover photos and videos from every major manufacturer's smart phones, but once you've 'taken the bait' and do the download, you're faced with a list of 'recoverable' photos - then you have to buy a license. Upon purchase, all that you get is thumbnail pictures (none more than 70kB in size) when originals were HD-quality images. After contacting their "Support" team, I was informed that the software cannot recover videos from my phone and that their website makes no such claims (easily done due to the "Third-Party" 'dummy' sites in use), and then they play "email tag" with you between "Support" and "Orders" Departments - one saying they're awaiting your reply, and the other suggesting you "keep the software for future use".

Summary

All in all, a TOTAL WASTE OF TIME AND MONEY.
RUN AWAY FROM THIS PRODUCT AND SAVE YOUR MONEY!!!

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Results 1–10 of 15

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Full Specifications

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What's new in version 5.0
New formats added: Mamiya (MOS), Paint Shop Pro Image File (PSP), Picture File (PCT), Real Audio (RA), Matroska Video File (MKV), AVCHD Video File (MTS), Divx Encoded Movie File (DIVX), MOI Video File, Video Object File (VOB), OGG Media Player, (OGM), 3G2, ASX; Update Wizard added to automatically check for updates.
General
Publisher Stellar Information Technology
Publisher web site http://www.stellarinfo.com/
Release Date December 09, 2013
Date Added September 18, 2012
Version 5.0
Category
Category Digital Photo Software
Subcategory Digital Photo Tools
Operating Systems
Operating Systems Windows, Windows 8, Windows Vista, Windows XP, Windows 7
Additional Requirements None
Download Information
File Size 10.11MB
File Name StellarPhoenixPhotoRecovery.exe
Popularity
Total Downloads 118,515
Downloads Last Week 288
Pricing
License Model Free to try
Limitations Save-disabled
Price $39

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