Stellar Phoenix NTFS Data Recovery User Reviews
Excellent
Results 1-3 of 3
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"Very Poor support. Do not buy."
Version: Stellar Phoenix NTFS Data Recovery 4.0
Pros
Disk Recovery worked as advertised BUT
Cons
Support staff fails to remedy problems.
Summary
Bought this product because it was bundled with SMART (HD health Monitor normally $49) for "free". Data Recovery worked ok but SMART did not and will never run under WIN7. Company response was free means free so too bad for me. I maintain that $49 of value at time of purchase can not become free at time of delivery. I requested a rebate or a WINN7 compatable product. After multiplw email exchanges to no avail, I contested the bill with my credit card company and won.
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"do not buy from this company"
Version: Stellar Phoenix NTFS Data Recovery 4.0
Pros
able to download and burn iso
Cons
does not work. terrible customer service
Summary
Tech support not helpful. Level 2 support more helpful, but only avail 9-5 Indian time. Program not working. Demanded refund, they suggested creating bootable HD,installing into computer, booting off this. When I told them this seems unreasonable, I called my own tech support. They demanded invoice for refund. Still stalling. Buyer beware.
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"DO NOT USE THIS SOFTWARE"
Version: Stellar Phoenix NTFS Data Recovery 4.0
Pros
Clean interface, easy to use.
Cons
The customer service is HORRIBLE!!!!! The advertised 30 day money back guarantee is a COMPLETE SCAM. Do not use this software!
Summary
There are plenty of other data recovery software solutions that will actually stand by their product.
Results 1-3 of 3
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