Stellar Phoenix Mac Data Recovery for Mac - User reviews and ratings - CNET Download.com

Stellar Phoenix Mac Data Recovery for Mac User Reviews

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out of 42 user reviews

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  • 1.0 stars

    "Very Questionable Business Practices"

    March 24, 2014  |   By LycheeUser

    Version: Stellar Phoenix Mac Data Recovery 6.0.0.3

    Pros

    Recovered some jpg files and a small amount of video clips that I had lost.

    Cons

    Software does not fulfill what it promises. Only small amount of data are recovered. Support is responding to my questions by asking me to proof my purchase. When I paid 99 USD online to their reseller Cartsafe, I never got an email acknowledging my purchase. Seems support is just keeping me at arm s length. Very questionable business practices here.

    Summary

    I can only warn against purchasing Stellar Macintosh Data Recovery, as the product is now marketed.

    Updated on Mar 24, 2014

    Update: The reseller where I purchased this software is called Safecart.

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  • 5.0 stars

    "Great product"

    March 21, 2014  |   By srussow

    Version: Stellar Phoenix Mac Data Recovery 6.0.0.3

    Pros

    I was able to recover all my files from an SD Drive. I have not tries for recovering from an HD, but I am very happy with it. Yippeee! I have my important videos back that I accidentally erased.

    Cons

    It seems to take awhile, but don't care if it does the job right

    Summary

    Quite frankly I am surprised about the negative reviews here. I am very satisfied with the product!

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  • 1.0 stars

    "Complete junk"

    March 13, 2014  |   By Pinnetjes

    Version: Stellar Phoenix Mac Data Recovery 6.0.0.3

    Pros

    None, does not work as promised. It didn't even show thumbnails or names of my own files.

    Cons

    The only files I "found" and "restored" are not even my files. They're stock images I've never seen before on my macbook.

    Summary

    Don't download this, it's fake and probably includes spyware/malware.

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  • 1.0 stars

    "Questionable software, dishonest business practice"

    February 25, 2014  |   By thewags7

    Version: Stellar Phoenix Mac Data Recovery 6.0.0.3

    Pros

    None, at least for my situation. The program did not live up to its promise.

    Cons

    I actually purchased Stellar Photo Recovery for Mac because the demo showed my file and a preview. However, once I unlocked the program, it was unable to recover the photo from my SD card. After repeated communications with Stellar support, they admitted that the file could not be recovered. I asked for a refund but they refused. The program did recover the 8kb thumbnail, but not the 14mb photo file. The excuse they gave was that the program did its job by recovering the thumbnail. This company is a rip off.

    Summary

    The software may or may not work on your file. It failed on mine, even though I had protected the SD card from any further writes after the accidental deletion. But if it doesn't work, you can forget about the company backing up its warranty. Just kiss your cash goodbye. I suggest paying with a credit card if you decide to buy, so you may have recourse through the credit card company.

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  • 3.0 stars

    "Thanks you so much but it is not user-friendly."

    February 18, 2014  |   By lizermoren

    Version: Stellar Phoenix Mac Data Recovery 6.0.0.3

    Pros

    I prefer to use Kernel Recovery For Macintosh for mac data recovery. I have used this tool.

    Cons

    Kernel Recovery For Macintosh software is user-friendly and you can use this tool without technical knowledge.

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  • 1.0 stars

    "waste of time and money"

    December 31, 2013  |   By hudsonw

    Version: Stellar Phoenix Mac Data Recovery 6.0.0.3

    Pros

    This software has no redeeming qualities whatsoever.

    Cons

    I repartitioned a hard drive in error and needed to recover 1.5TB of data. I read a survey report by a technical writer who claimed that Stellar Phoenix was the best data recovery so I bought it.

    This software rivals the labours of Sisyphus. I tried N times to make this software work and it does not. I wasted time and money.

    Next, I used Data Rescue 3 and it worked the first time. It took over 30 hours but I was able to recover all the files and the file names perfectly.

    Summary

    Do NOT buy Stellar Phoenix because it does not work.

    Buy Data Rescue 3 because it works.

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Results 1-6 of 6

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