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Results 1-10 of 10
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"Nice software but service stinks!"
Version: Stamps.com 4.0
Cons
Easy to start the service but impossible to cancel. They require you to call in to cancel. After being on hold for over 30 mintues three days in a row I tried to email my cancelation request. Got a response after 30 mintues telling me to call in. Awful customer service.
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"Not easy or ethical."
Version: Stamps.com 4.0
Cons
I own a business and, for the type of mailings I do, Stamps.com was extremely time-consuming. After paying for two months, I cancelled by email. I received a "sorry to see you go" email with no mention of having to cancel by phone. About three weeks, and another billing cycle later I found out you have to call. I called and went through the long-winded recordings only to be given a seperate number 877-782-6736 (for those planning to cancel). It took about 10 minutes to cancel AND I'm being charged for yet another billing cycle. I haven't used the service in 3 months.
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"Stay away from stamps.com!"
Version: Stamps.com 4.0
Pros
Nothing Good about stamps.com unless your a millionaire!
Cons
I made a mistake opening a stamps account! I put $20 in to buy stamps. The first page of stamps I printed out had no problems, but the second one did. So I filled out a refund form, and mailed it in the next day. Today is September 18, and I called stamps.com, because you have to call in order to cancel. After waiting for 45 minutes I finally got a hold of someone. After canceling I asked a bout my $15 refund request, and come to find out I will not be getting my money back! I have to have an exsisting account in order to get a refund. I have just been robbed! $15 isn't a lot, but my husband and I work hard for our money! Don't open an account with stamps.com! Why pay $16 extra a month when you can just go to the post office, and not get ripped off! How can I report stamps.com anyways?
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"Very nice"
Version: Stamps.com 4.0
Pros
All the previous reviews blast Stamps.com for not making it easy to cancel or that they got charged after the trial period. This has nothing to do with how good the product is. These are mooches who were trying to get free stamps. I own a business and while the $15.99/mo fee is high, I can choose contacts from Outlook and click on the Stamps.com icon and the program will verify all the addresses, include the final four numbers for the zip codes and then print the envelopes, (addresses, return info, stamps) all in one quick pass. I can't tell you how easy that makes my life since this is how I advertise my services. Additionally, I find that any envelope printed this way, get's delivered much quicker than normal. I only wish stamps.com supported more Contact Manager programs as I wouldn't want to change from Outlook to another program that wasn't supported by stamps.com, that's how valuable it is to me.
Cons
Has trouble processing more than 50 contacts at a time, frequent error messages if the number of contacts gets to big.
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"Service is terrible, GUI is clunky & difficult."
Version: Stamps.com 4.0
Pros
They gave me $5.00 postage to try it.
Cons
Can sign up online, but have to call to cancel. First 3 tries I got busy signals. I called again and got through their menu only to be placed on death-hold. Still on hold, it's been 45 minutes, listening to god-awful muzak all the while. They are trying to get me to hang up, but it's worth not paying the monthly fee to hang in there and be done with these people. Wish I'd read these reviews before I signed up. :( Don't sign up, you'll regret it.
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"Program works but service stinks"
Version: Stamps.com 4.0
Pros
You pay for what you get! You Definatly pay!
Cons
False advertising, promises come slowly
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"works great for $200 per year."
Version: Stamps.com 4.0
Pros
nice to not go out for postage and very profesional looking mail if you use a lot of regular mail its nice.
Cons
monthly subscription costs to high for occasional use.
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"terrible"
Version: Stamps.com 4.0
Summary
Do not download this software. You can't cancel your account they will not answer the phone. The four week trial in bull.
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"free trail you pay for after 30 day!!!!"
Version: Stamps.com 4.0
Summary
I JOINED. THE STAMP SHEET THEY SENT ME WAS TO SMOOTH TO WORK IN PRINTER
I TRYED TO CANCAL ONE DAY AFTER PROMO AND WAS CHARGED DOUBLE .THEY
SAID YOU PAY FOR FREE PROMO TIME IF YOU DONT CANCEL,THEN THEY SAID THEY
WOULD BE NICE AND RETURN 1/2 BECAUSE IT WAS 1 DAY OVER ,BUT NEVER DID, THIS IS NOT A GOOD THING IN MY BOOK,GO TO THE POST OFFICE IT
BETTER TRUST ME -
"Not worth it!!"
Version: Stamps.com 4.0
Summary
If you go to close your account and you have any credit with them they will not give it to you because you closed your account and they have no place to send it. that's what they say. If you do use this watch you account closely.
Endicia is alot better and the customer service is great!
Results 1-10 of 10
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