SolarWinds Web Help Desk

SolarWinds Web Help Desk


Average User Rating:
3.0
out of 2 votes
See all user reviews

Quick Specs

Version:
12.0.0
File Size:
258.23MB
Date Added:
July 25, 2013
Price:
Free
Operating Systems:
Windows XP/2003/Vista/Server 2008/7/8
Total Downloads:
208
Downloads Last Week:
2
Additional Requirements:
Not available

Publisher's Description

Screenshots

More Products to Consider

All User Reviews
  • All Versions:

    3.0

    out of 2 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
  • Current Version:

    3.0

    out of 2 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
  • My rating:

    0 stars

    Write review

    Results 1-2 of 2

  • 5 stars

    "Very Flexible with endless customization"

    August 20, 2013   |   By Eskimotwin

    Version: SolarWinds Web Help Desk 12.0.0

    Pros

    Flexibility, Customizations, Great Automation, Easy to use for clients. Our organization has been using version 12.0.1 and have been really surprised with the improvements in performance and the amount of customization possibilities.

    Cons

    Takes some time to setup. Needs more html visual customization for E-Mail.

    Summary

    It's a one-stop-shop ticketing system which has saved us time and money.

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  • 1 stars

    "Bogus Description - Not Free"

    August 06, 2013   |   By rman33

    Version: SolarWinds Web Help Desk 12.0.0

    Pros

    Could Be Good - Not Paying To Find Out

    Cons

    Not as Advertised - Not Free

    Summary

    Be leary of any company that claims the product is free when it is not. They deliberately listed this under the "Free" section to get more hits. It is not free and starts at $600.

    Reply to this review Read reply (1)

    Was this review helpful? (0) (1)

  • Results 1-2 of 2

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