SolarWinds Web Help Desk

SolarWinds Web Help Desk

Average User Rating:
out of 2 votes

Quick Specs

  • Version:
  • Total Downloads:
  • Date Added:
    Jul. 25, 2013
  • Price:
  • File Size:
  • Downloads Last Week:
  • Platform:
  • Product ranking:

Publisher's Description

read more +
User Reviews

Results 1–2 of 2

5 stars

"Very Flexible with endless customization"

August 20, 2013  |  By Eskimotwin

 |  Version: SolarWinds Web Help Desk 12.0.0


Flexibility, Customizations, Great Automation, Easy to use for clients. Our organization has been using version 12.0.1 and have been really surprised with the improvements in performance and the amount of customization possibilities.


Takes some time to setup. Needs more html visual customization for E-Mail.


It's a one-stop-shop ticketing system which has saved us time and money.

Reply to this review

Was this review helpful? (0) (0)

1 stars

"Bogus Description - Not Free"

August 06, 2013  |  By rman33

 |  Version: SolarWinds Web Help Desk 12.0.0


Could Be Good - Not Paying To Find Out


Not as Advertised - Not Free


Be leary of any company that claims the product is free when it is not. They deliberately listed this under the "Free" section to get more hits. It is not free and starts at $600.

Reply to this review Read reply (1)

Was this review helpful? (0) (1)

Results 1–2 of 2

Add Your Review

Login or create an account to post a review.

You are logged in as . Please submit your review for SolarWinds Web Help Desk
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Update Your Review

Since you've already submitted a review for this product, this submission will be added as an update to your original review.

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

see all reviews +

Full Specifications

Publisher SolarWinds
Publisher web site
Release Date May 21, 2013
Date Added July 25, 2013
Version 12.0.0
Category Business Software
Subcategory Help Desk Software
Operating Systems
Operating Systems Windows Vista, Windows 2003, Windows 7, Windows 8, Windows Server 2008, Windows XP, Windows
Additional Requirements None
Download Information
File Size 258.23MB
File Name
Total Downloads 288
Downloads Last Week 4
License Model Free
Limitations Not available
Price Free
Add to my list Report a problem
read more +

More Products to Consider


Submit a problem report for SolarWinds Web Help Desk

Please describe the problem you have with this software. This information will be sent to our editors for review.


The Installer isn't working as expected

The download link does not work

The software has a newer version

The product contains malicious software



Please select a feedback type.

Please enter a description.

Submit Problem Report


Problem Report submitted

Thank you for submitting a problem report! The Download team is committed to providing you with accurate software information.