Smilebox User Reviews

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Results 1-10 of 177

  • 3.0 stars

    "Great Site - Prefer pay as you go & more options"

    October 27, 2014  |  

    Version: Smilebox 10

    Pros

    Modern, eye catching designs. Music is a great touch for emailed invitations.

    Cons

    Not able to customize all the text to any color or size. A little pricey for someone that is looking to do 2-4 invitations a year. It would be better to have a pay as you design option instead of monthly.

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  • 5.0 stars

    "I would recommend this to others."

    October 18, 2014  |   By shannon.madden1975

    Version: Smilebox 10

    Pros

    this site has a lot of great ideas and templates.

    Cons

    wish I could find a site like this one that is totally free with amazing templates like smilebox.

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  • 5.0 stars

    "excellent cards"

    August 24, 2014  |  

    Version: Smilebox 10

    Pros

    everything

    Cons

    NO PROBLEMS

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  • 1.0 stars

    "Can't open due to Administrative Privileges problem"

    August 2, 2014  |   By notcart

    Version: Smilebox 10

    Pros

    None - can't open it or uninstall it!

    Cons

    This is like a bad dream I can't wake up from - I can't uninstall this program even though I've tried every tool I could find. I can't even restore my computer to pre-installation because this program sits in "App Data" and doesn't show as an installed program that can be deleted with a Restore.

    Summary

    After writing the above review, I found an easy way to uninstall this program. It's a small program called "Should I Remove It?" It was the only thing I could find to easily and seamlessly uninstall Smilebox.

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  • 5.0 stars

    "quick, easy, made great slideshow and DVD"

    June 10, 2014  |   By billb1032

    Version: Smilebox 10

    Pros

    Easy to add photos, text and some music. The Theme was very nice. Made an excellent wedding slide show. Made me look great.

    Cons

    No much control of slide show speed and can only add 3 songs. Can not control transitions.

    Summary

    Great basic slide shows that are easy to use.

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  • 1.0 stars

    "It's a complete Scam"

    May 8, 2014  |   By KxMarisol

    Version: Smilebox 10

    Pros

    There are none.

    Cons

    Everything about it is a scam.

    Summary

    I downloaded the program which came with unwanted and unauthorized programs. The slideshow I created was never sent out but I had an annoying 'better-search.net' program appear every time I opened Google. I had to uninstall the better search program and the Smilebox program, along with it's 'bundle' in order to get rid of the problem.

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  • 1.0 stars

    "DO NOT DOWNLOAD - Smilebox is a pig with lipstick!"

    March 10, 2014  |   By guest1099

    Version: Smilebox 10

    Pros

    Looks like a nice tool for merging .jpg's and .mov's into a slideshow presentation.
    Preview of presentation appears to look pretty good.

    Cons

    Must sign up for a free 7 day trial.
    They charge you $3.99 for a minimum of 12 months if you don't cancel.
    Can't have more that 3 custom songs in your presentation, Smilebox will loop those songs until the viewers will be sick of them, if you actually get the product saved for viewers.
    The burn process is a long painful mix of recording and burning and flat out doesn't work - Will not save presentation with sound!
    Online knowledgebase offered numerous fixes, I tried them all and wasted even more time.
    Their support is the worst I have ever encountered and I am an IT professional.

    Summary

    DO NOT waste your time trying to make this product work. I have spent 16 hours on a presentation that looked really good until I tried to save and actually present it. I emailed Smilebox support and requested assistance to figure out why their product would not save or burn any sound. Their response was rediculous, they offered no suggestions, but gave me instructions how to cancel my account.

    1 star is too many for this Smilebox. Tell all of your friends, DO NOT use or spend any money or time on Smilebox!!!

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  • 2.0 stars

    "Printing to Store Issues"

    January 30, 2014  |   By sojomom

    Version: Smilebox 10

    Pros

    A fun way to share photos with friends and family.

    Cons

    The only reason I paid the monthly membership fee of $6.99 was to have the option to print. Walmart is one of the choices Smilebox offers as a print location. When I got my prints back, half the text boxes were randomly missing, even though they clearly showed up when viewed on the Smilebox website. Smilebox customer service was less than helpful. At $2/pg. to print, I hardly wanted to resend my project to Walmart, hoping the next time the pages would print correctly.

    Summary

    Paid membership is not worth it!

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  • 1.0 stars

    "Smilebox Ripoff- Would you pay $48 for a Hallmark Card?"

    January 17, 2014  |   By wjshook

    Version: Smilebox 10

    Pros

    It would be a beautiful thing if not for their predatory pricing policy.

    Cons

    Look at all the pretty designs. It's fun to browse their catalog and choose the perfect greeting card for sending photos to friends and family. Some are even free. But what is the actual charge?

    Only after investing gobs of time uploading your content, cropping and formatting, writing the perfect sentiment and painstakingly building an email distribution list do they expose pricing. Oh, it's not a one-time fee? How convenient? But relative to losing your work, their offer looks pretty tempting. After all, it's only $3.99/month with a 7-day, cancel any time free trial.

    Now for the fine print. Should your free trail expire, you are billed for 12 months. For pre-existing accounts, the pricing is more predatory - you are not eligible for the free trial - the subscription cannot be canceled - the annual fee is nonrefundable. The insidious part of this scheme is how they have woven their disclosures into the checkout process such that you have to know they are there to avoid the trap.

    Summary

    My advice and it pains me to say this after having used their service long before they changed their pricing policy, is STAY AWAY - SMILEBOX IS A RIPOFF!!!!!

    Predatory Pricing
    Deceptive Business Practices
    Terrible Value

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  • 1.0 stars

    "Billing scam!!!"

    January 10, 2014  |   By pamendella

    Version: Smilebox 10

    Pros

    The billing scam and terrible customer service practices overrides any pros that might have existed!

    Cons

    They have a 7 day (RISK FREE?) free trial that they claim you can continue to use for only $3.99/mo and can cancel at any time. What they don't tell you is that they charge you in a huge lump sum for a whole year and although you can cancel at any time, there are ABSOLUTELY no refunds. They do not allow any phone calls and their email correspondence (when they do reply) is cold, impersonal and rigid at best. They are kind enough to let me cancel AS OF A YEAR FROM NOW!!! Even my car insurance allows monthly payment and if I cancel prorates my refund! I definitely am not smiling at smilebox! I am going to make a creation using smilebox to share on all my social media sites that Tells about what a SCAM they are and to stay away! How's that for creative!!??

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Results 1-10 of 177

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