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SmarterTrack 4.0

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Quick specs
Price: Free
Operating system: Windows Vista, Windows XP, Windows 2000
Date added: April 20, 2009
Total Downloads: 1,125
Downloads last week: 4
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Tested spyware free

Average user rating: 4.0 stars out of 1 votes
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Publisher's description

From SmarterTools :

SmarterTrack 4.x is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for greater efficiency. Version 4.0 includes surveys, multi-lingual live chat, agent instant messaging, chat room, company brand support, and a hosted service option.

What's new in this version:

Version 4.0 includes surveys, multi-lingual live chat, agent instant messaging, chat room, company brand support, and a hosted service option.

Easy Entry

Rich media and interactivity with Adobe Acrobat Connect Pro.

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