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SmarterMail

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All User Reviews

Results 1-8 of 8

  • 5.0 stars

    "SmarterMail Rocks"

    April 12, 2013  |   By houston77mr

    Version: SmarterMail 10.7.4787

    Pros

    Excellent spam filtering. Since switching over to smartermail I have cut down spam to less than 1% of what it was. And to be able to administer multiple domains from the same server is way over the top compared to other email servers.

    Cons

    Webmail isn't working in Opera or IE. Version 11.0
    It worked fine in those browsers in Other versions that I used (8 thru 10)

    Summary

    Excellent Spam filtering. Great Multi-Domain support. (Easier than exchange).

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  • 1.0 stars

    "horrible, terrible"

    April 11, 2013  |   By cvlug

    Version: SmarterMail 10.7.4787

    Pros

    it sends and recieves mails

    Cons

    if you buy the professional version(300$), and install smartermail on a development server as well as on a development server, it violate the license policy. They disabled smartermail on both my servers! I could not send or recieve mails on my production server, while i payed 300 $ for it. It took them days to react to my email. In my opinion, nobody is allowed to mess around one someone else his production server. For shure not, if you payed for the product. I will never ever buy something of this company.

    Summary

    The company of smatermail might disable you mailserver on your production server, even if you bought the product!

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  • 1.0 stars

    "Buggy Software - Not even close to Enterprise quality"

    September 2, 2012  |   By myaffee

    Version: SmarterMail 10.2.4618

    Pros

    inexpensive

    Cons

    existing features buggy
    claimed features completely unimplemented
    company support acknowledged bugs but unwilling to offer the slightest compensation, such as an extension of the service contract

    Summary

    We host about 1000 mailboxes and have used Imail, Kerio and SmarterMail. SmarterMail is by far the buggiest email server software we've ever used. After the 5th bug that we reported and they confirmed and promised to fix, I felt like we were beta testers and asked to at least have our service contract extended. Not a chance they said. Some of these bugs were not small either. Two of them were causing email to completely disappear from users boxes. The header of the message would remain in the box but the content of the message was completely gone. The company blamed it on 3rd party virus checkers running on the server. We turned those off and things got a little better but a completely different bug led to the exact same problem - gigabytes worth of emails completely being erased. We thought we had a disk problem or something serious until we were able to reproduce the issue. Even in version 10, this software is not even close to ready for prime time.

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  • 5.0 stars

    "No problem with speed here"

    February 14, 2011  |   By raynerhoward

    Version: SmarterMail 7.4.3995

    Pros

    Fast, reliable

    Cons

    None that I've found yet

    Summary

    Not sure what it was like using version 5 or even 6. On version 7.4 now and no problems whatsoever. Looks like these guys got their act together.

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  • 1.0 stars

    "Slow slow slow slow slow!"

    October 28, 2009  |   By clarionCall

    Version: SmarterMail 5.5.3126

    Pros

    I got nothing for this category

    Cons

    This service is poorly designed and unbelievably slow. For a company that does nothing but email service, I find it to be truly pathetic.

    Summary

    Save your sanity and use some other product.

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  • 5.0 stars

    "SmarterMail is stable and feature-rich"

    July 6, 2009  |   By jeffreyjhardy

    Version: SmarterMail 5.5.3126

    Pros

    iPhone, Blackberry, and Outlook sync are great. The Webmail is the best I've seen. The Admin managemetn is Web-based too so I can manage a couple hundred domains from homeand get alerts on my phone. Solid anti-spam included without extra cost.

    Cons

    I wish that it had better mailing list features and an archiving component that was easier to access--but I have heard that both of these will be addressed in the next version of SmarterMail 6.x.

    Summary

    Really good stability and features. No real issues and the set up was pretty smooth. Planning on upgrading to 6.x when it comes out. The guys at SmarterMail know the hosting inductry so I got all those little things that make my life easier. Great price point too. My quibbles are small ones and I think that you just cannot get everything. This comes as close as I have seen so far.

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  • 1.0 stars

    "Very Poor."

    March 30, 2009  |   By webhost2008

    Version: SmarterMail 5.5.3126

    Pros

    Good DomainKeys support.

    Cons

    See post below: VERY buggy. I can attest to the phantom missing messages in Outlook as well as many of my customers. I have even seen it happen in Thunderbird.

    Summary

    This is NOT an Exchange alternative as SmarterTools claims.

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  • 1.0 stars

    "Way too buggy."

    March 30, 2009  |   By diskdriveexpert

    Version: SmarterMail 5.5.3126

    Pros

    Provides many configuration options and is fairly easy to use.

    Cons

    Inboxes are corrupted frequently. Outlook 2007 reports IMAP errors and often messages tend to disappear for several hours before delivery. I have used this product on several different webhosts as well as my own dedicated mail server.

    Summary

    Avoid.

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