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SmartFTP Client (32-bit) User Reviews

CNET Editors' Rating 5.0 stars

Spectacular

Average User Rating stars

out of 791 user reviews

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All User Reviews

Results 1-10 of 620

  • 4.0 stars

    "Very easy to work with."

    March 12, 2012  |   By dannyhillen

    Version: SmartFTP Client (32-bit) 4.0.1238

    Pros

    Easy to use and most suitable for purpose.

    Cons

    I can't think of any negatives for this product.

    Summary



    Updated on Mar 12, 2012

    Well worth the money.

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  • 2.0 stars

    "The Cost Is For 1 Year Only!"

    February 13, 2012  |   By smokemup2

    Version: SmartFTP Client (32-bit) 4.0.1234

    Pros

    It works well, but if you like 'free', Core FTP LE is just as good if not better.

    Cons

    License good for only 1-year, then you can no longer start the client without paying for another year.

    Summary

    I decided I've paid these people enough and found Core FTP LE. I couldn't be happier.

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  • 5.0 stars

    "Smarter than the Average FTP Client..."

    February 9, 2012  |  

    Version: SmartFTP Client (32-bit) 4.0.1234

    Pros

    Easy to use intuitive interface; Multiple "workers" (channels) to upload faster; Good detail on files being uploaded.

    Cons

    Limited documentation; No explanation of some of it's features, i.e., "Workers".

    Summary

    SmartFTP is a very well written FTP Client program that could be made much better if the User Documentation/Help file was better written. It has a very easy to use interface, but some of it's great features have little explanation of what they are or how they work. I learned of them by 'experimenting' with the various control features.
    SmartFTP works better than almost all others and much better than my long-time favorite, WS FTP (IPSwitch).
    You would not go wrong in using this program!

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  • 1.0 stars

    "This is a scam"

    December 20, 2011  |   By blakelogan1

    Version: SmartFTP Client (32-bit) 4.0.1226

    Pros

    The client mostly works but it has bells and whistles that strain your computer's processing speed and which you probably don't need.

    Cons

    I purchased Smart FT software for file transfer purposes. A purchase currently priced at $36.95 is supposed to be a permanent license to use the software with no ongoing costs. Shortly after my purchase I was notified by a popup window when I began to use the program that a new free upgrade was available for improved performance and the upgrade would be free of charge to license holders. What the "upgrade" did in fact was disable the program from running unless you purchase a yearly "maintenance agreement". The scam involves the advertising of a permanent license for a fixed fee and then disabling your software unless you pay an ongoing "maintenance fee". I have e-mailed this company at every available e-mail address and left a message on their phone with no response.

    Summary

    There's no need to purchase Smart FTP as long as an open source product like Filezilla is available. In addition the "Maintenance Program" is a bait and switch operation.

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  • 3.0 stars

    "Totally unprofessional support"

    September 9, 2011  |   By AleckT

    Version: SmartFTP Client (32-bit) 4.0.1133

    Pros

    Excellent product.

    Cons

    Except that when things go wrong you get mailed by somebody anonymous, who stabs in the dark without any real knowledge of what to fix and then requires you to download third party software so they can access your system.

    Summary

    I'll be moving off this software as soon as my current subscription expires.

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  • 1.0 stars

    "looked good at first..then buggy..arrogant support"

    September 7, 2011  |   By cmsatown

    Version: SmartFTP Client (32-bit) 4.0.1211

    Pros

    looks like it works

    Cons

    doesn't work..file transfers locked up server..created files that didn't exist..scheduled tasks run every 30 seconds not hourly like specified.
    Buggy..buggy..

    Summary

    if you like bugs you'll love this program..support is very very arrogant and unhelpful..and you can't get a refund if you don't like the product.

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  • 1.0 stars

    "BAD SUPPORT!!"

    August 29, 2011  |   By aharperju

    Version: SmartFTP Client (32-bit) 4.0.1209

    Pros

    Absolutely nothing.

    Cons

    VERY BAD SUPPORT!!! VERY ARROGANT!!!

    Summary

    Don't buy this software if you don't want to get pissed off!! They are very arrogant!

    I bought a lot of softwares including the big ones such as Adobe CS5 Enterprise, Office 2010 Pro, Quickbooks Pro, etc. But none of these big companies are as arrogant as this little s h 1 t !

    I asked a simple question on his forum (because I am a new user). After days waiting for the answer, as opposed to long-waited answer, he REMOVED my question! What S O B!

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  • 5.0 stars

    "really recommend it"

    July 24, 2011  |   By etryuhvcea

    Version: SmartFTP Client (32-bit) 4.0.1207

    Pros

    a good software,it brings you so many convenience that you will save so many time in your work

    Cons

    nothing I dislike

    Summary

    you can have a try,you will fall in love with it after using it

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  • 1.0 stars

    "Was an ok Product that is being held back by Developer"

    July 15, 2011  |   By weisborg

    Version: SmartFTP Client (32-bit) 4.0.1206

    Pros

    Was one of the quicker applications that transferred files and directories quickly. Built in Editor and other advanced options made me pick it to purchase.

    Cons

    Developer doesn't being told he has bugs. Before purchase I had mentioned some things that were not working right that stopped me from buying. He fixed half, but then once purchased he stopped. Error reports he can't fix just get deleted off forum.

    Summary

    Developer is very rude. If you report an issue he likes to blame other things like You being to dumb to operate it, OS, network, firewall, etc. Other apps like Filezilla work without issue, but he still ignores reports and just deletes them...and you...from his forum. He is big on asking for license/system info a lot on his forum too like he thinks everyone is a software pirate. If your Server is running PureFTP DO NOT get this software. There are issues with SmartFTP keeping ports open and using all your available up as well as not detecting when PureFTP drops/times out inactive ports causing it to ignore your next drag/drop operation or file transfer request. Filezilla or Core work better for basic use. I may even buy Cute since it seems to have the same/better features too once the useless maint is up. He is in a constant state of fixing issues and making more problems, so you will never get good use out of any maint purchased.

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  • 1.0 stars

    "Inexistent customer support"

    April 13, 2011  |   By vldrom

    Version: SmartFTP Client (32-bit) 4.0.1178

    Pros

    Decent FTP program.

    Cons

    They ignore their customers problems. Don't buy anything from this "company".

    Summary

    I will not purchase it again.

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Results 1-10 of 620

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