Sesame Database Manager User Reviews
Outstanding
Results 1-2 of 2
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"great product, GREAT customer service"
Version: Sesame Database Manager 2.5.2
Pros
Im new using this product, know about sesame in a BDJ promo.
Support its EXCELLENT and im proud to be a customer of lantica (sesame database).
The software is stable, well documented and does the job. The more you "play" with it, the more you will love it.Cons
still learning the product but no issues found.
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"Burnt by Sesame Developer"
Version: Sesame Database Manager 2.5.2
Pros
NO Pros. Developer Lantica took my payment and failed to deliver the fully functional software.
Cons
Developer Lantica takes your money and does not provide any software in return
Summary
I ordered Sesame Database Manager. My credit card was charged. But I received no software from the vendor. No receipt. No invoice. No customer number (as required by Lantica's unusual method of delivering their software). No email confirming the order. No serial or license number. Nothing!
***** REVIEW REVISION -- 5 STAR UPGRADE DESERVED
After completion of my order, I was given an Order Confirmation with the Order Number. But that Order Confirmation provides no means to acquire the software.
I have bought many software through Bits. No order ever turned out badly except for this one. I feel burnt by this vendor!
Updated on Oct 10, 2011
The extraordinary issues associated with my Sesame order were real. But Lantica, the Sesame developer, did not deserve the blame placed on their doorstep.
Apparently, my Sesame order was unintentionally sabotaged by server errors attributable to the company that processed orders for Lantica. Thus, I was misled to believe that Lantica was at fault. And thus I inadvertently criticized the wrong entity.
Today, Lantica went to extraordinary pains to discover what went wrong and to set everything right. If Lantica's Sesame software is even half as exceptional as Lantica's customer service, then Sesame should be outstanding software.
The company that botched my Sesame order is no longer processing orders for Lantica. So, future buyers should not worry about hassles with their own orders.
In light of new facts, I apologize for my criticism of Lantica. Also, I thank Lantica for their honesty and exceptional customer support.
Results 1-2 of 2
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