Service Desk Lite is useful for such service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended. Service management is made simpler with Service Desk Lite. It covers the important stages of Service Contract and complaint management such as Digitally manage Service Contracts; Register Complaint; Assign Complaint to Service Executive; Complaint Closure.
What's new in this version:
Version 2015 R1.1 includes additional features and new interface.