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1 out of 3 people found this review helpful
1 stars
Version: ScanDBX for Outlook Express 2.20
"Product did not work and could damage hard drive."
Pros: Appeared to be easy to use.
Cons: Problem occurred with Dell Latitude D800 with 40 gB hard drive and Outlook Express (OE). For an unknown reason, OE had hundreds of duplicate messages in the Sent folder. This caused an error message indicating that messages (mainly those with attachments) could not be sent. However, OE kept trying to send them, and was actually successful each time it tried, and recipients were receiving multiple duplicate e-mails. ScanDBX was downloaded and executed to try to fix the problem. ScanDBX ran for over five hours and showed only 18% complete. The hard drive ran continuously the whole time. There was actual hard drive activity the whole time. ScanDBX never completed its task. I terminated the program before serious damage was done to the hard drive. I then cleaned up the duplicate messages myself, and OE works fine now. Unless the manufacturers of ScanDBX quickly investigate and fix their product, I suspect they will have legal problems because of the hard drives that are damaged by the product, not to mention its failure to work as advertised.
- 1 reply to this review
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If your hard disk got damaged (doubtful), it would be your own fault because you did not allow the program to complete. If you have a lot of email and a slow computer, the repair process can take a long time. Just because you are impatient does not mean you should slam a product. My understanding is that they refunded your money anyway just to make you happy!
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