RoboForm 7.1.9 User Reviews

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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 4,063 user reviews

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All User Reviews

Results 21-30 of 912

  • 2.0 stars

    "Works OK, but hate the Jesse James upgrade policy"

    April 8, 2011  |   By fred_q

    Version: RoboForm 7.1.9

    Pros

    Works on just about every website
    Easy to use

    Cons

    Horrible upgrade policy

    Summary

    A few weeks ago I had to "update" my RF software because of a new version of Firefox. Downloaded it and launched it-no problems. This morning when I click on Roboform to fill in a password link, I get notice that I have to pay to upgrade my license...ended up costing $40.

    I would have sworn when I bought version 6 pro, it was a license with "lifetime updates", but evidently that was only to version 6. Also the thing sort of holds you hostage-not sure I would remember all the passwords I entrusted to RF.

    Ended up paying for the updates, but the whole thing left a bad taste. I am actively looking for a new password manager, and will no longer recommend Roboform or Sieber Systems to anyone.

    And yes, I am sure that they are perfectly within their legal rights as defined in the usual 20 page EULA that no one in their right mind is ever going to read.

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  • 1.0 stars

    "Roboform Everywhere is a RIP OFF"

    April 7, 2011  |   By IleyP

    Version: RoboForm 7.1.9

    Pros

    Standalone, good for those who store a lot of different password. Roboform Everywhere - Easy to remove from your computer.

    Cons

    Everywhere, deletes ALL your stored records, then the company tells you have to buy an additional product to recover everything it just deleted. RIP OFF

    Summary

    BUYER BEWARE. Roboform tries to convince you that their Everywhere product is a good deal. I tried it and it seemed to work, then one day, EVERYTHING got nuked...I have nothing. Contacted Support and they tell me there are 35 logins that are saved in the back, but you have to purchase GOODSYNC to get those files out of the backups. That is good, except that I had over 100 logins in my profile PRIOR to buying Roboform Everywhere. So where are the otehr 65+ logns that got destroyed?

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  • 3.0 stars

    "Dated; Free lifetime upgrades = false advertising"

    April 3, 2011  |   By Hynchcus

    Version: RoboForm 7.1.9

    Pros

    I like RoboForm and have been using it for years. Easy to use and convenient.

    Cons

    Doesn't work with an increasing number of forms. When i first bought RoboForm it came with free life time upgrades. RoboForm no longer honours this agreement with the release of version 7.

    Summary

    Their discounted upgrade offer is disappointing given their prior promise of free upgrades.I won't be upgrading on principle nor continuing to recommend this product. In the current economic climate companies cannot afford to isolate their loyal customer base.

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  • 1.0 stars

    "Broke their word - don't waste your time/money"

    April 2, 2011  |   By Nascent_Alligator

    Version: RoboForm 7.1.9

    Pros

    Up to version 6 worked great. Wonderful little utility. Once purchased Siber promised a lifetime of updates. Sweet! But...read on.

    Cons

    Updated to newest version, 7. Was buggy, new interface was harder to use and more intrusive than previous -- and after 30 days it stopped working. Said I needed to resubscribe. What happened to the "lifetime of updates?"

    Summary

    There are many other password managers out there. Siber has gotten greedy and broke their word (they now claim version 7 is an entirely new product, and version 6 is "closed" ) -- and most of all the product itself is not an improvement over the previous versions. CNET desparately needs to do a new review of this product.

    Updated on Apr 2, 2011

    As SIBER claims version 7 is a NEW product, CNET should differentiate the version 7 from version 6 and earlier as well. Version 7, obviously, is really version 1 of a new product, and should be evaluated and reviewed as such.

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    Was this review helpful? (6) (0)

  • 5.0 stars

    "ChiChi*2011"

    April 1, 2011  |   By afrolick

    Version: RoboForm 7.1.9

    Pros

    I quit drinking

    Cons

    I like *****

    Summary

    I love girls and everything about them.

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  • 1.0 stars

    "Cheated me out of my money"

    March 29, 2011  |   By CONCORD44077

    Version: RoboForm 7.1.9

    Pros

    Works great used it for years.

    Cons

    Sometimes it cannot find the form to fill in.

    Summary

    Paid for a lifetime membership that included upgrades and then was told that I had to pay again for the next upgrade.

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    Was this review helpful? (3) (0)

  • 1.0 stars

    "Company Does Not Honor Sales Contract"

    March 29, 2011  |   By harrycontests

    Version: RoboForm 7.1.9

    Pros

    The software, when it works, is wonderful.

    Cons

    The company that manufactures this software-Siber Systems-has turned their loyal customers against them by promising "free upgrades" at sales time, then turning around and demanding to be paid for them. Very shady.

    Summary

    Don't do business with a dishonest company like this. There are similar software applications available from reputable sources.

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  • 4.0 stars

    "Great but worried about privacy after email from sales"

    March 27, 2011  |   By jhcruser

    Version: RoboForm 7.1.9

    Pros

    Great PW keeper been using it for years!

    Cons

    I use to work for a major company and received an email from salesman wanting me to find out who to contact in my company (they named my company that i worked for!!) to get sales!!! How and the heck did they know what company i worked for ??

    Summary

    Great product but if your worried about privacy DO NOT SYNC your passwords online!! (i didn't put it on my account) They sent me the email after I synced my passwords online! I responded back asking them but NEVER got a response!

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  • 1.0 stars

    "Upgrade costs are horrible."

    March 25, 2011  |   By bogeegee

    Version: RoboForm 7.1.9

    Pros

    Great password manager
    easy to use

    Cons

    Upgrade cost.

    Summary

    Disappointed. I am a long time user and when v7 came out I upgraded, but then was told my trial was over... So I looked on line and v7 required me to page if I wanted to continue to use.. That is fine, but the upgrade cost is basically what I originally purchased the software for.. Feature that o had in v6 are now additional costs. This

    Be cautious, who knows what they will try to charge for v8 upgrade.

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    Was this review helpful? (1) (0)

  • 5.0 stars

    "Do not know how I lived without RoboForm"

    March 25, 2011  |   By mmeskill

    Version: RoboForm 7.1.9

    Pros

    First had RoboForm on my work laptop, then my home laptop and now need to work out RoboForm Everywhere for my iPAd

    Cons

    I have none?be happy with RoboForm for years

    Reply to this review

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Results 21-30 of 912

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