RoboForm 7.1.9 User Reviews

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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 4,061 user reviews

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All User Reviews

Results 21-30 of 911

  • 1.0 stars

    "Roboform Everywhere is a RIP OFF"

    April 7, 2011  |   By IleyP

    Version: RoboForm 7.1.9

    Pros

    Standalone, good for those who store a lot of different password. Roboform Everywhere - Easy to remove from your computer.

    Cons

    Everywhere, deletes ALL your stored records, then the company tells you have to buy an additional product to recover everything it just deleted. RIP OFF

    Summary

    BUYER BEWARE. Roboform tries to convince you that their Everywhere product is a good deal. I tried it and it seemed to work, then one day, EVERYTHING got nuked...I have nothing. Contacted Support and they tell me there are 35 logins that are saved in the back, but you have to purchase GOODSYNC to get those files out of the backups. That is good, except that I had over 100 logins in my profile PRIOR to buying Roboform Everywhere. So where are the otehr 65+ logns that got destroyed?

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  • 3.0 stars

    "Dated; Free lifetime upgrades = false advertising"

    April 3, 2011  |   By Hynchcus

    Version: RoboForm 7.1.9

    Pros

    I like RoboForm and have been using it for years. Easy to use and convenient.

    Cons

    Doesn't work with an increasing number of forms. When i first bought RoboForm it came with free life time upgrades. RoboForm no longer honours this agreement with the release of version 7.

    Summary

    Their discounted upgrade offer is disappointing given their prior promise of free upgrades.I won't be upgrading on principle nor continuing to recommend this product. In the current economic climate companies cannot afford to isolate their loyal customer base.

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  • 1.0 stars

    "Broke their word - don't waste your time/money"

    April 2, 2011  |   By Nascent_Alligator

    Version: RoboForm 7.1.9

    Pros

    Up to version 6 worked great. Wonderful little utility. Once purchased Siber promised a lifetime of updates. Sweet! But...read on.

    Cons

    Updated to newest version, 7. Was buggy, new interface was harder to use and more intrusive than previous -- and after 30 days it stopped working. Said I needed to resubscribe. What happened to the "lifetime of updates?"

    Summary

    There are many other password managers out there. Siber has gotten greedy and broke their word (they now claim version 7 is an entirely new product, and version 6 is "closed" ) -- and most of all the product itself is not an improvement over the previous versions. CNET desparately needs to do a new review of this product.

    Updated on Apr 2, 2011

    As SIBER claims version 7 is a NEW product, CNET should differentiate the version 7 from version 6 and earlier as well. Version 7, obviously, is really version 1 of a new product, and should be evaluated and reviewed as such.

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  • 5.0 stars

    "ChiChi*2011"

    April 1, 2011  |   By afrolick

    Version: RoboForm 7.1.9

    Pros

    I quit drinking

    Cons

    I like *****

    Summary

    I love girls and everything about them.

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  • 1.0 stars

    "Cheated me out of my money"

    March 29, 2011  |   By CONCORD44077

    Version: RoboForm 7.1.9

    Pros

    Works great used it for years.

    Cons

    Sometimes it cannot find the form to fill in.

    Summary

    Paid for a lifetime membership that included upgrades and then was told that I had to pay again for the next upgrade.

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    Was this review helpful? (3) (0)

  • 1.0 stars

    "Company Does Not Honor Sales Contract"

    March 29, 2011  |   By harrycontests

    Version: RoboForm 7.1.9

    Pros

    The software, when it works, is wonderful.

    Cons

    The company that manufactures this software-Siber Systems-has turned their loyal customers against them by promising "free upgrades" at sales time, then turning around and demanding to be paid for them. Very shady.

    Summary

    Don't do business with a dishonest company like this. There are similar software applications available from reputable sources.

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  • 4.0 stars

    "Great but worried about privacy after email from sales"

    March 27, 2011  |   By jhcruser

    Version: RoboForm 7.1.9

    Pros

    Great PW keeper been using it for years!

    Cons

    I use to work for a major company and received an email from salesman wanting me to find out who to contact in my company (they named my company that i worked for!!) to get sales!!! How and the heck did they know what company i worked for ??

    Summary

    Great product but if your worried about privacy DO NOT SYNC your passwords online!! (i didn't put it on my account) They sent me the email after I synced my passwords online! I responded back asking them but NEVER got a response!

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  • 1.0 stars

    "Upgrade costs are horrible."

    March 25, 2011  |   By bogeegee

    Version: RoboForm 7.1.9

    Pros

    Great password manager
    easy to use

    Cons

    Upgrade cost.

    Summary

    Disappointed. I am a long time user and when v7 came out I upgraded, but then was told my trial was over... So I looked on line and v7 required me to page if I wanted to continue to use.. That is fine, but the upgrade cost is basically what I originally purchased the software for.. Feature that o had in v6 are now additional costs. This

    Be cautious, who knows what they will try to charge for v8 upgrade.

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  • 5.0 stars

    "Do not know how I lived without RoboForm"

    March 25, 2011  |   By mmeskill

    Version: RoboForm 7.1.9

    Pros

    First had RoboForm on my work laptop, then my home laptop and now need to work out RoboForm Everywhere for my iPAd

    Cons

    I have none?be happy with RoboForm for years

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  • 1.0 stars

    "Roboform Not Honoring Formerly Free Lifetime Upgrades"

    March 24, 2011  |   By TeaRowz

    Version: RoboForm 7.1.9

    Pros

    I have always loved Roboform until a forced upgrade to version 7.

    Cons

    Many Flash and Silverlight webforms can't be filled by Roboform.

    Summary

    I own two version 6 Roboform licenses that clearly came with free lifetime upgrades. I cannot upgrade to the latest Firefox 4 browser because my Roboform version won't attach to it. I would need to pay for the upgrade to Roboform 7. As everyone knows, browser upgrades are necessary for Internet security. So in effect, my online security is being risked, and being held hostage by the forced Roboform upgrade.

    From their FAQ 2005 - Oct 2010 (courtesy of Wayback Machine http://www.archive.org/web/web.php)

    Q: If I upgrade to the new version of RoboForm, do I have to pay again for RoboForm Pro?

    A: So far we did not charge for upgrades. Just install the new version over the old version. However, if you upgrade from ver 5 to ver 6, you will lose Pro status and you will have to activate RoboForm Pro again, but you do not have to buy it again."
    __________________________

    No explanation of this given by RoboForm or by SiberSystems, circumvents the fact that there has been a serious breach of the contracts made with owners of previous version licenses. It is neither ethical or honest to go back and change the terms of a license agreement. At the very least, those owners of previous version licenses (including those purchased before 9/1/10) should be 'grandfathered in', and not be charged for any future upgrades.

    There are those who would like to see a class action lawsuit filed against Roboform. My remedy will be, if Roboform doesn't reinstate the free lifetime upgrade policy, to ditch Roboform, and use LastPass (which reportedly imports Roboform v6 data).

    Also see "RoboForm Renegs Lifetime Upgrade license" at http://creativedaze.net/?p=81.
    ____________________________________________________________________________________________

    From: https://secure.roboform.com/php/pums/pums_usrlogfrm_upgrade.php

    If you made your purchase on or after September 1st, 2010 you are elligible for a free conversion.

    Can I still use RoboForm ver 6?

    * Yes, you can, simply download version 6 from this link.
    * But this version is frozen, so no new releases will be issued.

    Reply to this review Read reply (1)

    Was this review helpful? (3) (0)

Results 21-30 of 911

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