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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 16 user reviews

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Full user review

  • 5.0 stars

    "RC Mobile is a great product and a great value"

    March 22, 2012  |   By RSWASH

    Pros

    A very reasonable cost - my phone bill went from $95+ a month to $23. I was able to keep my phone # and my fax #.
    I don't answer the phone because we don't have any but get an instant text and email telling that I got a call and the email includes the voice message. Which allows me to screen out sales calls and respond immediately to customers. Also when a call comes in it rings on my computer and I have the option of answering it on my computer using VOIP or I also have the option of monitoring the voice mail as they leave it.
    I am out of the office a lot and use their iPhone app quite a bit. If I have the Iphone app running I also get an alert that a call is coming in. I can return calls from my Iphone using WIFI VOIP and the company phone # will show up on their caller ID.
    One of my concerns with dropping the land line was losing the fax machine, but they make it easy to send and receive faxes.

    Cons

    The only real con that I have experienced is the quality of the VOIP calls hasn't been consistently good and so I don't use it very much. It might have improved but it is just as easy to use my cell phone to return calls.

    Summary

    Overall, I am very pleased with the quality and value of the service. I figure I am saving around $900 a year using this service.

    Updated on Mar 22, 2012

    One thing I forgot to mention is that they have great customer service as well. They patiently and expertly walked me through getting things set up initially.

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