ReplyButler TextModule Templates Helpdesk Hotel

From ITSTH:

Try Microsoft's Outlook as Helpdesk for customer queries at Hotel- and Pensions. One receives a preset folder structure with the most common headlines which occur in customer queries Hotel- and Pensions, together with ideas for boilerplates which often can be put into these helpdesk folders. This Add-in supports you when you with keeping and creation of the Hotel boilerplates for the helpdesk. All suggestions for written texts already have headlines in 2 languages and were tagged with small images to find them easily. This menu structure is automatically used in Microsoft's Outlook with the help of the shareware Reply-Butler, and the ClipTexts and the ClipTexts can get accesed quickly. The Hotel boilerplates support a multi-user network so that with a local network all helpdesk workers share the identical boilerplates and share the same database.