- Average user rating: stars out of 29 votes Back to product review
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Full user review
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5 stars
Version: Remote Support System 1.7.2
"It works great, no monthly fees, and my clients love it"
Pros: I have been looking for something like this for a long time. I can now remotely support NEW customers over the internet with relative ease. This program is fantastic and is much better than the others. It has already paid for itself, time again.
Cons: Could have advertised on the radio, then I wouldn't have wasted so much time and money on the other stuff that's out there. Now i OWN my remote support business.
Summary: Bottom Line..: The program works, the support you get is fantastic and it has enabled me to take my IT business to the next level. There are many "services" out there that allow remote support, but this software is something I can OWN and it works better then even the BIG players out there. The connections are fast, and my customers have said that they really like how easy it is for them. I have never written a review on this website before, but this program was just too good to go unrecognized. I have a small setup issue during my install, and the company "held my hand" and walked me through it step by step. That kind of support is hard to find these days. You wouldn't be sorry if you were looking for a remote support tool and chose these guys. That's the bottom line.
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