Reimage

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5 of 43
  • 1.0 stars

    "Former Reimage Product Champion now Avoids Reimage"

    August 6, 2012  |   By lschwartz6

    Pros

    Frequently corrects OS performance problems.

    Cons

    Automatically installs unauthorized 3rd party software on your computer that hijacks your browser.

    Summary

    CAUTION! This company, Reimage, has changed. I was a champion of their product for years, but now avoid them like the plague. Reimage recently initiated a policy wherein a browser plug-in called "Babylon" is automatically installed on your computer during the course of downloading the Reimage software. In addition to my own terrible experience with Babylon, I did some research that revealed:

    Babylon was developed by Babylon Ltd., an Israeli public company (TASE: BBYL). It is, among other things, a browser plug-in for Internet Explorer, Firefox and Chrome. This toolbar hijacks default browser settings, does not provide an option to automatically revert to previous settings, and is infamous for the complicated un-installation process. This behavior qualifies the software as malware in many users' opinions.

    As suggested above, I found it to be very difficult to remove Babylon from my system. I personally gave up the effort. I contacted Reimage support and (after trying to talk me out of the uninstall) the tech logged into my computer to try to uninstall it himself. It took him 57 minutes to complete the process.

    It is my guess that Babylon, Ltd. purchased Reimage and that they are using the Reimage repair program as a Trojan horse to proliferate their browser technology. For me, the Babylon browser is markedly substandard and objectionable. Prior to purchasing Reimage, I would urge all potential customers to research "Babylon" to understand what they're in for.

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