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CNET Editors' Rating 5.0 stars


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  • 4.0 stars

    "great player"

    August 28, 2012  |   By pampanaa


    works for al media types


    Horrible customer service. Total rip off in the area of upgrading the product. I have upgraded from the basic to plus to superpass. Three months after purchasing the version 14, i got an alert from realplayer to upgrde free to a newer version, then in the process of upgrading, i was asked to pay 50% for version 15. I didn't. Now, they have blocked my download video feature and had the audacity to tell me it could not be fixed unless i got the new version. I asked to speak to a supervisor,and after holding for about ten minutes, was advised the supervisor was busy and couldn't come to the phone. Now,i regret doing business with them.


    Would make sure i tell everybody that they are a rip off. complete waste of my time on the phone.

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