Real Estate Success Tracker - REST

Real Estate Success Tracker - REST

Average User Rating:
1.0
out of 2 votes

Quick Specs

  • Version:
    3.7 Rev. B
  • Total Downloads:
    364
  • Date Added:
    May 29, 2009
  • Price:
    Free to try (10-day trial); $399.00 to buy (Buy it now)
  • File Size:
    76.21MB
  • Downloads Last Week:
    2
  • Platform:
    Windows

Publisher's Description

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User Reviews
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Results 1–2 of 2

1 stars

"Poor Customer Service"

November 26, 2011  |  By tondaben

 |  Version: Real Estate Success Tracker - REST 3.7 Rev. B

Pros

i spent a few days watching the videos and gathering all my information it looks like a great progarm with a lot of features

Cons

i bought the program today and $499. i immediately received a receipt and that was it. I waited about 10 minutes then went to their site amd sent an email with my receipt number an hour later i received 3 emails one with instructions and registering my software and the last was to bee an attachment with a Filemaker pro licenses required to install the program. The problem is there was not a filemaker pro license attached. i called and emailed no word no i am leary on this company as i just spent $499 and i have no program

Summary

if rest is going to charge a hefty amount for their software they need reliabe ways to install and availabe support

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1 stars

"Mostly based on customer service"

January 23, 2010  |  By seeeker

 |  Version: Real Estate Success Tracker - REST 3.7 Rev. B

Pros

Seems to have a lot of features

Cons

Almost has too many features. There is no way one program can excel at everything in real estate, and this is true with Rest.

Summary

My one star review is based mainly on the inflexible and greedy business attitude, simply, poor customer service. A 10 day trial is really not enough to get your head around the quirky user flow of this program. It's not very intuitive, especially with Mail features, lacks design templates, and is ultimately not a one-stop interface for your real estate business.

Several weeks after purchasing it at a steep $399, I realized this program was not for me. II discovered that this progam was not for me (I was out of the country when I purchased it and only started using it a couple weeks later),

I very kindly asked for a refund, since I would not be using it at all any further. Of course I asked them to de-activate the software or void the serial number. Since I downloaded the program, I thought this was reasonable.

They denied my request, basically sitcking it to me for their $399. That's bad service. I had a similar experience with one other program, and a refund was promptly honored.

They claimed to want me to be a happy customer, but this does not achieve that. I really think the best way to treat a customer is to honor them, and if I discovered that the program was not what I thought it was, based on a tight 10 day trial, for $399, I think a refund is reasonable.

So screw them, and I will add this negative review about Rest where ever I can. find

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Results 1–2 of 2

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Full Specifications

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What's new in version 3.7 Rev. B
Version 3.7 Rev. B adds sync with new REST w/U iPhone and sync with tabbed interface for iPhone and iPod Touch - Added: print calendar views - Fixed: blind forward copy - Added: ability to apply Action Templates to Properties only (a big request from REO users) - Added: Transaction Status "Canceled" option - Added: navigate to People from Property Owner field - Added: mail/send seller updates based on all Active listings - Added: create/send email to any address in People using a single dialog (includes Mail Template selection) and REST records the mailing under the People Mail tab - Send "smart letterhead" email with custom HTML branding (now built into REST preferences)
General
Publisher Real Estate Success Tools
Publisher web site http://www.realestatesuccesstools.com/
Release Date May 29, 2009
Date Added May 29, 2009
Version 3.7 Rev. B
Category
Category Business Software
Subcategory CRM Software
Operating Systems
Operating Systems Windows, Windows XP, Windows 2000 SP 4, Windows 7, Windows Vista
Additional Requirements None
Download Information
File Size 76.21MB
File Name RESTv37Installer_SampleData_Win.exe
Popularity
Total Downloads 364
Downloads Last Week 2
Pricing
License Model Free to try
Limitations 10-day trial
Price $399

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