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1 out of 1 people found this review helpful
1 stars
Version: R-Studio Data Recovery 2.0
"WARNING: Program 'forgets' it is registered!! Don't lose your code!!"
Cons: The R-Studio file-restoration suite suddenly failed to behave as if registered; my copy of my registration information was lost in a corrupted file, so the program is useless to me. I requested my code through the R-Tools website. They denied me, citing the end-user agreement's 180-day time limit on technical service. WARNING: This company counts as "technical service" the provision of a registration code to a legitimate, registered user who might lose the code in a corrupt file -- an odd viewpoint for a provider of file restoration software! I would argue that emailing a code is not technical service, but a customer service, not to mention just plain good business sense. This is a costly program--a registered user should be treated as such. Shame on you, R-Tools!
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