CNET Editors' review
With Quicken 2010, Intuit strives to make its flagship money management application easier to navigate and simpler to set up, thanks to spruced-up visuals and a refreshed start-up wizard. Although already a solid balance-keeper and financial assistant in previous versions, Quicken 2010 adds a few new features to visualize your monthly budget and assets.
The Quicken 2010 product family includes Quicken Starter Edition ($29.99) for tracking budgets and upcoming bills; Quicken Deluxe ($59.99), which includes tools to help you save up for a large purchase; Quicken Premier ($89.99), which helps track investments; Quicken Home and Business ($99.99); and Quicken Rental Property Management ($149.99). We evaluated Quicken Deluxe 2010.
At almost 70MB, Quicken Deluxe 2010 takes several minutes to install. Installation was painless up to the point when the software junked up our desktop with four icons: the Quicken icon, plus another three unwanted shortcuts advertising a Quicken credit card and other additional services.
Quicken's core features continue doing what they've done for years: chiefly, importing your financial information to help you automatically and manually track your spending and savings. Not just a simple ledger for balancing your bank book, Quicken's additional tools also help alert you to upcoming bills and to your overall budget.
In the 2010 edition, Intuit has applied some cosmetic changes that streamline and simplify the software. One change is a sleeker setup wizard to guide you through the process of importing your financial information, adding bill reminders, and setting up budgets. This wizard is moot if you're a returning user importing years of data from past Quicken versions, but new users will have an easier time getting started with this version than in years past.
A cleaner-looking home screen greets new and returning users, summarizing your financial standing in a glance. Pared-down navigation options also make it easier to find what you need. The most active new feature in Quicken 2010 takes a stab at automatically categorizing your transactions, like assigning Safeway to the Groceries category and your doctor's visits to the Medical category, with a little help from you if there's any doubt. In implementing this feature, Quicken plays catch-up to savvier online management apps, like Mint.com--which Intuit has since snapped up and plans to integrate--and its ilk. A new infographic in Quicken also helps you avoid late fees by displaying both how much cash is left in your coffers and which upcoming bills you should brace for.
Apart from the bill reminder and the autocategorization, it's Quicken's top layer, and select tools, that see the benefit of Quicken's design changes. Scratch the surface, however, and many of the app's second-tier tools--text-heavy calculators, planners, and lists with tiny font--feel as if they haven't been updated for years. The old-school layout may not bother legacy users or those who aren't put off by blocks of texts and charts, but others who have come to expect graphic representation of their data and clean design--say, the likes of former competitor Mint.com--may be inclined to shut the window and move on rather than wade through text.
As with past versions, Quicken Deluxe 2010 pulls in financial data from your banks and savings accounts. There are tools to create graphs and reports to itemize spending and banking, and to plot transactions on a calendar. There's also a debt reduction planner and a tax-planning wizard. Quicken could use a few more online social Net links, too, such as an option to sync reminders to an online calendar.
Intuit isn't blind to consumers' changing expectations in management software, online or offline. Quicken 2010's refurbished look does help, and conservatives who feel more comfortable keeping monetary details stored locally on their PCs rather than encrypted in the cloud lose nothing by downloading a free trial. For strictly online users with only personal finances (not investments, property, or small businesses), Intuit offers a free, online version that's similar to Mint.com. Quicken Online has budgeting, tracking, and reminders, encryption, an iPhone component, and the added capability to prep the data for tax time, assuming you also use one of Intuit's TurboTax products.
If you've used Quicken before, you can import data from previous years. The same goes for anyone switching over from Microsoft Money. With Microsoft Money killed off (additional details), Quicken is the best desktop alternative.
Service and support
Quicken support is unchanged from previous years. E-mail support is free, and Intuit promises to respond within a day. Chat help is also free and is available 24-7. Phone assistance is $24.95 per call. However, some support calls are free, such as if you're having problems installing the program or converting data from earlier Quicken versions.
Quicken Deluxe 2010 remains a useful, if not exciting, management app equipped with rich balancing and budgeting tools. As for the future of Quicken, Intuit's recent acquisition of flashy online finance manager Mint.com could spell the merging of Mint's online budgeting and reminder features. Mint's exciting visual style could also draw younger users to future versions of Quicken, assuming Intuit goes that route, making future versions of the classic, but dated, money manager truly fresh.
With Quicken Premier, you can see changes in assets, liabilities, and net worth with one click, so you can maximize your portfolio and make more informed investment choices. Plus, Quicken downloads your income and expenses from your bank(s), brokerages, and other financial institutions, so you don't have to enter transactions manually.
Quicken 2014 offers a clear and organized picture of users' complete financial information, including spending and bills, in one place. Coupled with an updated bill reminders tool, this transparency lets users take control of their financial lives and avoid costly mistakes,such as late fees and missed payments. Enhanced budgeting and debt reduction tools allow them to plan for a fit financial future with the simplest, fastest and most powerful version of Quicken to date.
What's new in this version:
- NEW: Snap and store receipts;
- FIXED. Resolved an issue where Savings Goal user interface was getting distorted in Large Font mode.
- FIXED. Resolved an issue where Quicken was displaying bold separator lines in investment transaction list.
- FIXED. Resolved a defect where Edit link for Rollover amount in budget was not displayed in large font mode.
- FIXED. Resolved an issue where Quicken Find dialog was displayed after clicking on Edit -> Find Next menu it... See all new features
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All versions:1.6 stars
out of 7 votes
Current version:2.3 stars
out of 3 votes
My rating:Write review
Results 1-3 of 3
"They'll give you Quicken 2013 as a substitute for 2014"
Version: Quicken Premier 2014 R5
I called Quicken because of negative reviews of 2014. They sold me 2013 over the phone and so far it looks ok. They admitted that 2014 has problems.
None that I know if in version 2013
I called Quicken and they admitted there are problems with version 2014. A tech guy took control of my computer and installed 2013 for me. It seemed to go well. I had to pay for it. This was only possible because I had not yet converted my files out of 2011. I will return 2014 to Staples.I regret to say that I'm now not sure that the Quicken 2013 that I downloaded today was from a legitimate source. For now, until I learn more, I would like to withdraw what I said above.
Updated on Mar 18, 2014
"DO NOT UPGRADE to 2014 - BIG reconcile issue"
Version: Quicken Premier 2014 R5
Comprehensive financial management tool.
Version 2014 R6 is unable to correctly reconcile any linked cash account with its related investment account. This is a big problem, and the chat support technicians have only recently become aware of this. To try to reconcile, and not have a freshly saved backup prior to the attempt, could wreak havoc with your database. DON'T EVEN TRY IT! A new software release is required to fix this, and no date has been established for the release. If you use an earlier version, STICK WITH IT. If you are new, WAIT!!
Immature product release. There have been several releases of 2014 since it was initially made available, all of which were targeted to fix a problem. This think was not ready for its release, and users of the product have been visited with everything from annoyances (font problems) to deal stopping problems (reconcile, as above.)
"Font Issues Render the Program Worthless"
Version: Quicken Premier 2014 R5
I suspect that if I could read the text that there would be some pros to the program. I have been using Quicken for years and liked it. Unfortunately, the current version is not legible on my computer and Quicken support is unable to assist me with the problem.
The text is either too small or too large. Nothing that Quicken support has told me has made the problem go away. The text is not adjustable save for a Use Large Fonts setting which does not fix the problem. There is one other font setting which only covers the bank registers. Unfortunately, it does not work. Even when setting the font on the smallest text, the characters are huge.
The problems with the view settings are such that the program is useless. Until the problem is fixed, I would recommend that a serious user look somewhere else. In fact, I will be doing the same if Quicken does not issue a patch or find a fix to the problem.