Quicken Deluxe 2015 User Reviews

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CNET Editors' Rating 3.5 stars

Very good

Average User Rating stars

out of 106 user reviews

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All User Reviews

Results 1-10 of 17

  • 1.0 stars

    "I hate the forced upgrades"

    April 23, 2015  |   By AGuy_justaguy

    Version: Quicken Deluxe 2015

    Pros

    I don't know. It's probably not spyware?

    Cons

    Every 3-4 years it stops downloading data from your bank to force you to buy, not an upgrade, but a full version.
    And the user interface is insanely confusing. Lots of strange little corners work nothing like a typical Windows program. It feels like a Mac OS9 app ported to Linux, ported to DOS ported to Windows. Klunky.

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  • 1.0 stars

    "Forced to upgrade; Shortcut keys are shot."

    April 2, 2015  |   By palanquin

    Version: Quicken Deluxe 2015

    Pros

    It syncs with my bank as well as my broker.
    Helps organize taxes.
    Provides reports and graphs to help you assess and control your finances.
    .

    Cons

    1. Shortcut keys no longer work properly. This is a shame for all serious Quicken users who are accustomed to navigating and utilizing the program using shortcut keys to permit speed and efficiency. Earlier versions of Quicken allowed Windows users to work without removing their hands from the keyboard. Not so with Quicken 2015.
    2. Technical support is useless.
    3. Sunset provisions require users to upgrade every few years in order to connect to banks, brokerages, etc. The program is all but useless without these features.

    Summary

    After using Quicken since about 1990, I am waiting anxiously for an alternative. I have wasted many an hour trying to accomplish tasks that straightforward in the DOS version 20 years ago!

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  • 1.0 stars

    "Complete Waste of Money"

    March 30, 2015  |   By jslezak2

    Version: Quicken Deluxe 2015

    Pros

    Does nothing different. Only add on from 2013 was Credit Score. Already know my credit score.

    Cons

    Still can't download transactions from bank directly from Quicken.

    Summary

    Waste of money. Got s*****d.

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  • 1.0 stars

    "Complete piece of Junk"

    March 29, 2015  |   By stregg

    Version: Quicken Deluxe 2015

    Pros

    Very little other choices, Hard to find an alternative, They have a monopoly the FTC seems to be ignoring

    Cons

    Unreliable, No custoemer service, Inconsistant

    Summary

    When Microsoft Money (a far, far better product, by the way) folded, these guys realized they had a virtual monopoly on the market and just do whatever they want with the product despite customer needs and with no regard for customer experience. What are supposed to be automatic downloads of your bank data are rarely complete, manual uploads of data are impossible, intuitive features such as uploading a list of transactions from an excel spreadsheet are nonexistant, automatic categorization of expenses and income is completely unreliable. It's just a horrible product that will leave you spending more time on your finances then really should be necessary. Look around for a better solution. Write Microsoft and beg them to bring back Money.

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  • 1.0 stars

    "Avoid Intuit!"

    March 19, 2015  |   By crowley66

    Version: Quicken Deluxe 2015

    Pros

    Best thing about Quicken is that there are alternatives. They're not as mainstream, but anything is better than this evil spawn.

    Cons

    Did you know they'll cut off your online features and cripple Quicken after 3 years? Of course not, because they don't tell you when you're buying, but it's been their policy for a decade. Or did you know that all of your online transactions (like account reconciliation) pass through their servers? That's right, they have access to every purchase and transaction you make. Can you really trust them with that information? They also have no customer service to speak of. Absolutely no phone contact and only useless pre-sales chat support.

    Summary

    Morally and legally questionable business practices.
    No customer support.
    You'll just have to buy it again in three years.

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  • 1.0 stars

    "Quicken 2015 is a total waste of money"

    March 17, 2015  |   By Sheryl Raumann

    Version: Quicken Deluxe 2015

    Pros

    It's very much like the older versions with few exceptions.A new box and some new colors but the program is the same one featured over the last 8 years.

    Cons

    There's really nothing new here. Give me back my 2012 or even 2008.

    Summary

    Intuit forces you to upgrade and spend money on a new program for no reason except to profit from the sales. I doubt that any new research or development went into this 2015 version.

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  • 1.0 stars

    "Doesn't deserve ANY stars"

    March 2, 2015  |   By ewm0826

    Version: Quicken Deluxe 2015

    Pros

    There are no pros. After 20+ years of using the product, I'm going to a spreadsheet.

    Cons

    Downloads from banks often have problems, mobile Quicken doesn't work but will screw up your desktop version

    Summary

    There is nothing good about Quicken anymore. When it hit the market in the early 90s it was great. Now it and Intuit can go pound nails.

    Save your money, use a free spreadsheet like Open Office.

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  • 1.0 stars

    "worst customer service EVER!"

    February 26, 2015  |  

    Version: Quicken Deluxe 2015

    Pros

    good product

    Cons

    customer service or technical support is done through a chat box , They will not give you a number to call if you want to talk to someone

    Summary

    find another product, some company that offers a phone number for questions to call

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  • 3.0 stars

    "Went back to free 2010 Microsoft Money Plus Sunset"

    February 13, 2015  |   By oommma4eva

    Version: Quicken Deluxe 2015

    Pros

    No adequate competition.

    Cons

    Doesn't get the simple things right. If accounting software can't get the right account balance when displaying only unreconciled transactions it's useless.

    Summary

    In 2010 I switched to Quicken because Microsoft Money was going away. Now after 5 years of making do I've downloaded the Sunset version of Microsoft Money, manually re-established my accounts and going backwards to get what works for me. Even with all the things it doesn't have ... No online services (no online quotes, no bill payment, no statement downloads initiated by Money, no data sync with MSN Money online services, etc?) ยท No support services (support services are limited to online self-help only ... it works better for me than Quicken!

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  • 1.0 stars

    "I regret this purchase."

    February 8, 2015  |   By suebee29

    Version: Quicken Deluxe 2015

    Pros

    I know the product after so many years of use.

    Cons

    Every year I seem to have the same issues changing from one year to the next. When I archive the prior year, my current balances are off by a lot of money. The sync feature constantly has to be reset. Now the sync works, but the auto close that used to work with it does not. It is just too frustrating to deal with each and every time.

    Summary

    This has to be my last purchase. If I ever get it set up right I am never getting another. I will wait until another product comes out.

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Results 1-10 of 17

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