Quicken Deluxe 2012 User Reviews
Very good
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"Please share Quicken feedback"
Version: Quicken Deluxe 2012
Pros
We are a group graduate students who are preforming market research on personal financial software for a class project. Please answer the quick ten question survey about personal finance and help us for our project. Thank you. This survey can be found at he following link: http://www.surveymonkey.com/s/N7K6X97
Your help is much appreciated!!!Cons
We are a group graduate students who are preforming market research on personal financial software for a class project. Please answer the quick ten question survey about personal finance and help us for our project. Thank you. This survey can be found at he following link: http://www.surveymonkey.com/s/N7K6X97
Your help is much appreciated!!! -
"Q2012 is a disaster"
Version: Quicken Deluxe 2012
Pros
Very automated. You really don't have to do anything to start up, Quicken goes to the banks sites and down loads all pertinent info for you.
Cons
Budget is probably the most important feature of Quicken, but they ruined the functionality in this release.
Summary
1) Rolling Budget. You can only budget from the current month forward. i.e. This is April 2012; if I want to correct January 2012, I'm out of luck because the advanced budget only displays January 2013.
2) Related to the rolling budget, is the way specific, average, monthly and yearly inputs are treated. Somehow "yearly averages" causes the budget version used to generate reports to change; I'm not sure why.
3) Negative numbers in a budget. The advance budget uses negatives but doesn't display the sign (- or Red). You can't tell which categories are positive or negative by looking at them--you must experiment to see what the "leftover amount" changes to. Very difficult to trouble shoot errors.
4) You can't budget to the cent. This creates substantial cumulative rounding errors
5) The budget page shows a bar graph which you can't modify. It is always inaccurate because credit card charges are not considered as expenses. Only a credit card payment shows as an expense. The Budget reports appear to treat the credit card transaction correctly.
6) There are several automated features which I don't understand, but they apparently adjust the budget based on my input in way that I can't track or control. Smoke and mirrors has no place in financial software.
Take a look at the Quicken feedback page. https://getsatisfaction.com/quicken/topics Search for "budget" and view the many unhappy users. -
"Do not purchase this version!"
Version: Quicken Deluxe 2012
Pros
the new features they have (claimed) to have added are interesting, and, if Intuit works out the bugs, could well end up being actual enhancements. Of particular promise is the perpetual budget feature.
Cons
The features DO NOT WORK! Go to a discussion forum and you will see experienced users of Quicken frustrated that Intuit shipped this buggy product. Call their support line, and they will have you describe your problem, then explain there are "no known issues" in that area which they know to be untrue.
Major issues include the budget tool will not let you set specific values for select months. You can either stay with the values created in (and imported from)an earlier version, or enter new "monthly average" values, rather than specific values. If you enter specific values, they are reported as negative values in any reports you run. Makes it kinda hard to budget a vacation when you have to average out what you will actually spend in one week over the whole year in your reports. Intuit has been aware of this problem since (at least) October 2011, and it remains unaddressed. Additionally I have problems with Web-connect to download banking data after it worked flawlessly in version 11Summary
If you have not used Quicken before, I recommend it as a helpful financial management tool. That said, there are a couple of things you should know.
1. Intuit deliberately builds three year obsolescence into this product. You must upgrade at least every three years ($50-$100) regardless of your level of satisfaction and comfort with your current version.
2. Much like the largest operating system software provider on the planet, customer support can be very frustrating as they deny any knowledge or awareness of software bugs and issues, so you can end up feeling like a dummy (until you go to message boards and see dozens upon dozens of people with exactly the same issue as you)
3. This version is terrible. If you can find 2010, or 2011, by all means try that out. It works great, and will continue to do so for another year or so.
If you are currently a Quicken user and wondering whether you should go ahead and upgrade to V2012, the answer is much simpler
NO! -
"Would give zero stars if I could"
Version: Quicken Deluxe 2012
Pros
Still trying to think of one...
Cons
Forced to upgrade. Now I can't download online banking transactions. Which essentially makes the software useless to me. I have used Quicken for years and have never had these types of problems. If it ain't broke, don't fix it!!
And don't bother calling Intuit help support, they are more useless than the software itself. -
"Unable to correct errors to budget reports"
Version: Quicken Deluxe 2012
Pros
Used to be excellent program but gone downhill. Riding on their past reputation has seriously effected the quality of the program
Cons
Forget trying to resolve certain errors. After many attempts trying to resolve errors in the budget reports portion I finally gave up. They need to step back and instead of trying to come out with 'better features' correct the ones they already have.
Summary
If you don't mind the aggravation of having not all the program working then buy it. If you are looking for an efficient program, especially when keeping track of your finances, go somewhere else.
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"Forced to upgrade, but wish I hadn't"
Version: Quicken Deluxe 2012
Pros
I haven't found any yet. I'm too busy trying to get Quicken's basic features to work to have any time to experiment with any new capabilities.
Cons
Let's see - it crashes about every other time I try to use it. Downloading transactions from Bank of America is a disaster (either it can't connect, or when it does, it re-downloads previously downloaded transactions, and inexplicably thinks that they are new, forcing me to manually select each one and delete it). I've had to chat with tech support once already for an unrelated problem with a calendar transaction that couldn't be deleted.
This software was not ready for release in any way, shape, or form. Intuit should be ashamed at releasing this software with such poor quality.Summary
A waste of money. I only upgraded because I was forced to by Intuit, since they announced they would no longer support Quicken 2009 for downloading transactions. This is becoming a chronic problem with Intuit. They use their customer community as "captive beta testers", and charge us for the privilege.
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"Piece of crap"
Version: Quicken Deluxe 2012
Pros
Can't find any over Quicken 2009
Cons
Crashes when I try to load files it has already backed up (error code 7119 and others).
Erased my old 2009 Quicken Inventory program and wanted me to buy their "new" version.Summary
I've been with Quicken since the beginning. It was a great piece of software. But I think I'm going to ask for my money back on Quicken 2012. After all, I was forced to buy it because Quicken 2009 was no longer going to work with my bank.
Thanks for screwing up a great piece of financial software. Makes me wonder how buggy Turbotax is! -
"Horrible Budgeting Process"
Version: Quicken Deluxe 2012
Pros
Any pros were outweighed by the disasterous Budgeting tool changes.
Cons
I have been a Quicken user for over 10 years, but the Quicken 2012 upgrade has me considering switching to another personal finanace software. The budgeting process is AWFUL.
Summary
STAY AWAY!! Keep your 2010 version and hope that Quicken learns its lesson for 2013.
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"Not even ready for BETA!!"
Version: Quicken Deluxe 2012
Pros
None that I have found
Cons
The planning and budget feature is all fouled up from the 2009 version. Advanced Budget option using "specific" amounts appear as negatives in the budget reports. Graph won't pick up amounts to transfers (like car payment to the car's loan account).
Summary
I purchased 2012 after announment that Quicken would no longer be supported (on-line banking etc9)after April 1. Other than some graphic tweks and twists, I have found no redeeming value in 2012. It needs work!
If using 2009, stick with as long as you can.
Updated on Feb 13, 2012 -
"Horrible Software"
Version: Quicken Deluxe 2012
Pros
Nice User interface
Cons
Can not download transactions online. Support is clueless, they tell you they have to escalate to the next level then send you a link to an online document which does nothing to fix my issue. 3 attempts to get my issues fixed and it is still not working correctly.
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