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QuickBooks 2012 for Mac

Average User Rating:
out of 55 votes

Quick Specs

  • Version:
  • Total Downloads:
  • Date Added:
    Dec. 09, 2011
  • Price:
    Update; $199.95 to buy

Publisher's Description

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User Reviews

Results 1–2 of 2

1 stars

"The Worst Customer Service To Ever Deal With"

July 16, 2012  |  By topwebguy

 |  Version: QuickBooks 2012 R4


Nice ads about 24 hour support and ads numerous nice features to handle bills and bill pay.


Bills being paid from wrong accounts. Customer service is not existent. If you call out of regular business hours (notice their false advertising about 24 hr service) they will tell you you will need to call in regular business hours. When you call during regular business hours they will tell you there is nothing that can be done about your issue.

If you want your bill paid on time and from the correct checking account, avoid the services of this company.

I see somebody else listed the contact details for the CEO of the company. Good luck getting in touch with anybody there!


Writing manually your checks for your bills is a much better and reliable choice that using this service.

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1 stars


March 07, 2012  |  By reubL

 |  Version: QuickBooks 2012 R4


Decent Production Online - Purchased the Mac version 2012 and terrible customer service. Would not recommend if you care about support and service at all!
Current Intuit Products I own or services I use:
Intuit Quickbooks Online - 2 accounts @ $39.95/month (over a year and previous accounts in past years as well)
Intuit Efile services x 3 @ $39.95/year
Quickbooks for Mac 2012 @ $183.96 (you can get it cheaper on Amazon at $138 and you don't have to deal with their terrible customer service)
Intuit Mac support free for one month and $19.95/month thereafter. I'm canceling my free month as a 35 minute hold actually costs me more then the value of the free month!!!!


I have been a loyal Quickbooks Online customer for my businesses for a few years. Just dealing with their support teams for Mac has convinced me that Quickbooks and Intuit does not care about their customers or their experience. They sell you on their pro support plan at $19.95 a month but the first time I called that line I was put on hold for 35 minutes only to have the supervisor on the call unable to help. They arranged a call back for the next day with customer support which I received later then promised and the customer support rep who called me said she couldn't help me either. YES, they called to tell me they couldn't help. Another rep confirmed they only have support teams in India and Philippines on all of their outward facing numbers. No support from the US! The same Indian rep who told me that finally gave me the number and email for customer issues and I contacted the Office of the President. That office said I had to wait up to 2 days for top tier support! 2 Days?


Overall I like their products for my businesses but I can't stomach a company that cares so little about their customer's experience.

Contact info I was given for the Office of the President (the only US contact info I could find)
Intuit - Office of the President
President: Brad Smith
(520) 901-3280

Good luck if you decide to still deal with Intuit. I'm trying my best to find other options.

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Full Specifications

What's new in version R4
  • Date fields will now blank out if All Dates is selected as the Date Range
  • Multiple discounts can now be applied in Pay Bills
  • The correct Ship To address will now display on Purchase Orders
  • The correct Item description from a Bill or Check will now show when selecting Reimbursable Costs on Invoices.
  • Billed Date will now show correctly
  • The message, "This number is larger than the maximum allowed" now shows if the transfer amount is too large
  • The Make Deposits window will now close without a prompt to save when no changes have been made
  • Quickfill will now select the Amount field in Write Checks
  • The Write Checks window will no longer prompt you to save after generating a PDF in an email program
  • Search now works in Email Forms
  • You can now delete an email address and then tab from the field in Email Forms window
  • The Customer:Job will now show in the Subject line for emailed forms
  • The Amount column will now sort correctly in the Available Estimates window
  • The Quantity column can now be deselected when editing forms
  • Traditional style forms can now be printed
  • All columns will now show correctly in the Customer Center
  • Changing information in a custom-defined field will no longer change existing transactions if you choose this as a 1-time change
  • Transactions memorized in Quicken 2007 can now be edited and deleted
  • The Credit Card icon on Sales Receipts and Receive payments now has the correct description
  • Accounts added from the Download Transactions window will now default to Expense
  • QuickBooks will no longer use 100% of CPU memory on first launch
  • The Print Forms window will retain its size when it is closed and reopened
  • Invoices printed before saving will now retain the Amount value
  • Printed text on Wallet style checks align correctly
  • Unsaved form templates now print without crashing
  • The Name History on Transactions hyperlink for Statements is now spelled correctly
  • Quickreport for a single customer will now show only that customer's information
  • Aging Reports now report the correct aging for Statement Charges
  • Report text now displays correctly when report window is resized and user scrolls horizontally
  • Single Activity window will no longer prompt to Save when nothing has changed on the form
  • The Prev button is now grayed out on the last customer record in Estimates and Sale Receipts
  • The correct template name will now show after replacing the existing template
  • The current form template name will now show if user cancels the form by choosing Revert from the Edit menu
  • The Create Statements window now retains its screen position when closed and reopened
  • The New Company Setup splash screen now shows 2012
  • The QuickBooks.log file now shows the date and time a Verify or Rebuild was run
  • Verify and Rebuild will now complete when certain types of data damage are present in the file
Publisher Intuit
Publisher web site http://www.intuit.com
Release Date December 09, 2011
Date Added December 09, 2011
Version R4
Category Business Software
Subcategory Accounting & Billing Software
Operating Systems
Operating Systems Mac OS X 10.6/10.7
Additional Requirements None
Download Information
File Size 96MB
File Name QuickBooksProMac2015.dmg
Total Downloads 73,500
Downloads Last Week 124
License Model Update
Limitations Not available
Price $199.95

Previous Versions:

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