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...idio This review was originally posted on VersionTracker.com. I hate it when I am smarter then the dudes on tech support. All I had to do is live with a computer geek for 4 years and I can solve practically all problems faster than they can. If they solve them at all!
Today this dunce told me the only way to retrieve my 2007 QB files was to upgrade to 2010. When I gave him 3 options for how I could get around that he a) played dumb b) was dumb or c) couldn't tell me I was right cuz the phone call was recorded. Doesn't matter how you slice it - these peeps are LAME. I just downloaded the demo for 2010, printed hard copies of my invoices and had my accountant transfer the info to Pages for Mac. Thank god for Mac Aps.
I feel sorry for anyone who has to use this BS Ap - I can't imagine if I had more important info to rescue - ugh!
what are the options for keeping 2007 QB files if i upgrade to QB 2012? i have been looking everywhere for help with this issue. i do not have a mac as you do - PC here - but perhaps you could steer me in the right direction. there is no customer support for QB2007 as i have never upgraded. my new accountant is insistent that i do, otherwise i would keep using what i have.
also, probably another issue....i have windows 6 running on vista home premium. somehow i manage to live in this century.